Customer Ratings & Reviews

Got this for my home office. Works great, i can easily scan multiple pages and send to my computer.

I wanted to love this printer. It replaced a previous HP workhorse that performed well for over 10 years. The input paper tray has no positive backstop to keep 8 1/2" by 11" paper snug for feeding. The design relies on a sliding paper tray that is supposed to remain tight with simple friction and the weight of the paper in the tray (HP's support site's own guidance for this problem.) I experienced regular misfeeds and pages. A control button to expand the tray to legal size also crunches the edge of the paper, damaging it. This design flaw is shameful. Returning this printer immediately. I was otherwise happy with the size, features, and price, but if it can't reliably print...

Excellent printer, does everything as advertised. I got a great price as well with great service.

Prints great but the wireless setup is the most difficult and frustrating part tonthis printer….even used the geek tech support but couldnt set up for wireless Mobil use…. Had to return this printer before i end up throwing it against the wall!!!

I love this printer and Instan Ink. Awesom awesome awesome

Excellent printer and qualifies for Instant Ink. Paper tray a little small for big jobs.

Setup was easy and hassle free, works great! Ink and paper are flawless.

Display is difficult to read. No instructions included.

It was working great for a few months. Now it only works if I unplug it and plug it back in. Everytime I have to print something, I have to do this. Quite irritating. It’s not even a year old.

The Bust Buy staff were very professional and helpful in this transaction.

HP uses extortion to get you to subscribe to cartridges and paper, which should be automatic, except HP sent three times more supplies than I used. I cancelled the subscription, so they closed down the printer until it is re-enrolled in HP Instant Ink.

Get another printer if you can. The ink carthriges that you get without the subscription run out of ink fast, and the subscription for the insta ink is not the greatest either. You get billed every month even if HP does not send you any ink since they only ship ink to you when the printer tells it your low on ink.

Excellent performance. HP is my favorite for computers and printers.

Over all HP 9000 model is just good. Robust. Good for almost everything.

Great printer. A lot of set up - glad I have Geek Squad. The Tech was awesome!

That's right officejunk is the correct name for this printer. Like the other one start reviews this is the worse printer I've ever owned from HP and I've been using them for decades. I just have read the other one-star reviews. Constant error, which I've been able to get around but now it will not and cannot print envelopes feeds them and crumbles them and then jams them. I'm going to have to find another printer to buy as this is not working.

This printer works great until the time comes when you need new ink cartridges. 150 for the full color and black ink cartridge, and guess what? You can only use their brand. HP is a joke.

This is, without a doubt, the worst HP printer that I have ever owned. It claims to be established in my Wi-Fi, but yet will not print from mt laptop, iPad or phone. I printed out a wi-fi network test results and it says that more then one Wi-Fi router has been found that matches your Wi-Fi network name SSID, Says to change SSDI name and password to correct. FIOS and I did this, changed these things in the printer setup, the printer claims to have thewifi set up, but continues to use the same excuse to not ptint. I purchased this printer less than 90 days ago and it is useless.

I do not have dedicated wireless in my office so I was concerned about printer to comoutwr connection and the ability to connect to InstaInk. I was told both would be fine. Now I need ink, I cannot connect to InstaInk and have been told my HP there's nothing they can do after a total of 3 hours. The print quality leaves wavy lines if printing a big block if color. Only thing I like is 2 sided scan.

Works very well. Needed Geek Sguad to set up WiFi access.