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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1617 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,617 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been buying HP Printer for many years and still do till this day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible paper tray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had HP printers and they have been great. Apparently for this model the paper tray design is flawed in the fact that it doesn't recognize the paper size and for each page to print, I have to hit continue. I have tried troubleshooting and nothing has fixed this. Unfortunately it worked fine for the first 20 days or so and so I have missed the return period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer at a great price! Does everything it’s intended for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No more large purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to return the printer never having opened it, but was told that I could not because Best Buy has a 14 day return policy. If these are your terms, so be it, but I doubt if I'll ever make any big purchases from Best Buy again. I'm not saying that I will never shop there, just that with such a limited window for returns, I'll likely make larger purchases elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology advances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the printer, the technology advances are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the rapid wifi connection instruction are easy to follow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s table too small and it’s quiet when it prints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OFFICEJET PRO 9125e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT Product. Very fast, efficient and very user friendly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does what it wants to do, not what it is told

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a basic level, it works but I dream of throwing it out my office window periodically. Print settings has a mind of its own, no matter how many times you've saved your changes or set your changes as "default". It randomly puts itself to sleep (sometimes in the middle of printing). Not satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it how we can use wifi and peint everything thru our app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was very difficult to connect to wireless.Took hours

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP OfficeJet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for my HP OfficeJet Pro 9010e Wireless AIO!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer it works perfectly. And lots of benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer it was a great value for our business.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems cheaply made cartridges had a hard time reading for awhile eventually got it to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly designed paper tray - many many jams!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer should not be sold by Best Buy - the paper tray is poorly designed and so it frequently jams. I wanted a basic home printer / scanner and this one had good reviews and I'm not sure why. I see on the HP website that many people complain about the paper tray. Buy a different printer. You will not be sorry.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not thrilled with this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in this product. I have been buying HP products for many years, but this one feels cheap and flimsy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently has firmware crashes, paper jams, connectivity issues (bad even by HP’s low standards), gives false readings of the door being open, the paper tray not in all the way. Overall it’s a piece of junk. Returned after less than 30 days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen way too small. Very difficult to find copying options, like changing size of copy. Also, seems to disconnect on its own from wifi, so I then have to unplug it and restart the printer for it to reconnect to wifi.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gave me the wrong printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for pickup. Ordered 9125e. Friend picked it up as I am disabled. Receipt says 9125, but the box and the printer say 9120, the older model. This one does not have duplex printing.

    No, I would not recommend this to a friend