Customer Ratings & Reviews

I been buying HP Printer for many years and still do till this day.

I have always had HP printers and they have been great. Apparently for this model the paper tray design is flawed in the fact that it doesn't recognize the paper size and for each page to print, I have to hit continue. I have tried troubleshooting and nothing has fixed this. Unfortunately it worked fine for the first 20 days or so and so I have missed the return period.

Excellent printer at a great price! Does everything it’s intended for.

I tried to return the printer never having opened it, but was told that I could not because Best Buy has a 14 day return policy. If these are your terms, so be it, but I doubt if I'll ever make any big purchases from Best Buy again. I'm not saying that I will never shop there, just that with such a limited window for returns, I'll likely make larger purchases elsewhere.

We love the printer, the technology advances are great.

I like the rapid wifi connection instruction are easy to follow

It’s table too small and it’s quiet when it prints

EXCELLENT Product. Very fast, efficient and very user friendly

On a basic level, it works but I dream of throwing it out my office window periodically. Print settings has a mind of its own, no matter how many times you've saved your changes or set your changes as "default". It randomly puts itself to sleep (sometimes in the middle of printing). Not satisfied.

I love it how we can use wifi and peint everything thru our app

Printer was very difficult to connect to wireless.Took hours

Great upgrade for my HP OfficeJet Pro 9010e Wireless AIO!

I love my new printer it works perfectly. And lots of benefits

Love this printer it was a great value for our business.

Seems cheaply made cartridges had a hard time reading for awhile eventually got it to work

This printer should not be sold by Best Buy - the paper tray is poorly designed and so it frequently jams. I wanted a basic home printer / scanner and this one had good reviews and I'm not sure why. I see on the HP website that many people complain about the paper tray. Buy a different printer. You will not be sorry.

I am very disappointed in this product. I have been buying HP products for many years, but this one feels cheap and flimsy.

Consistently has firmware crashes, paper jams, connectivity issues (bad even by HP’s low standards), gives false readings of the door being open, the paper tray not in all the way. Overall it’s a piece of junk. Returned after less than 30 days.

Touch screen way too small. Very difficult to find copying options, like changing size of copy. Also, seems to disconnect on its own from wifi, so I then have to unplug it and restart the printer for it to reconnect to wifi.

Ordered online for pickup. Ordered 9125e. Friend picked it up as I am disabled. Receipt says 9125, but the box and the printer say 9120, the older model. This one does not have duplex printing.