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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1617 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,617 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a perfect fit. From price to production, it works great, is fast and quiet, and gets the job done. I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to set up. Highly recommend !!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hp officejet pro9125e

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality construction. Prints great until it doesn't. Known for print carriage jams From fractured Print feed gears, which require gear replacement. Repair difficult in that taking the printer apart is difficult, and realignment of replaced gear is not and easy task as well. bluetooth printing is very unreliable. I have used Hp printers for years. Done with Hp Printers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah was an awesome helper in setting this up!I. I really love my new printer and copy machine! It is easy to use. The manual really helps.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer, the fact that the print speed and clarity of the colors are really nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP, You can do better. Software is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer 3+ years and would give it sn overall D+ or C- This printer prints great as long as you want basic printing. However, i have spent hours on the phone with support regarding scanning using the printer control panel as well as printer pulling multiple pages when using auto feed. I also have had problems when using heavier weight paper. The settings are very hard to find to change paper type and it occasionally will tell me i am not an authorized user and cannot make changes. the software is lousy and support has acknowledged that to me, i have kept it because it does print well but it was expensive (back then it was $379) to be used as a basic printer. The other functions i wanted it for (scanning from the printer control panel, different weight paper, auto feed) i would rate a D. If it ever stops printing i will NOT replace it with an HP and i have had HPs forever. I purchased a standalone Epson scanner to do my multiple page scans .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, does the job, prints clearly, easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in all it's a good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all it's a good printer. It is a little slow to get going and I've noticed when printing multiple copies of the same thing, the shades vary but for what I'm using it for, it's not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Replacement AIO Printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy setup, great build quality, user interface very intuitive,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very user friendly and easy to use. I recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Print setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was first set up it kept getting a fatal error. I kept it on for about a day and now I have no fatal error. I also downloaded The HO Smart app which helped with setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Caring Is My Calling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer ever. The quality is excellent!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wouldn't work. Brand new machine paired with a brand new Windows 11 computer. It would not setup via WiFi...no option to connect via cable (no cable provided). HP should be embarrassed. The printer's control panel just said, "Go to setup website," which of course didn't work on 3 different devices. And of course HP support is not 24 hours. There's a reason why this lemon only earns 4.1 stars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    wooks good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good have to download instructions to do anything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No printer drivers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer seems to work fine once you get it set up. The set up manual is so full of marketing contamination that it took me three days and a call to customer service just to get the drivers installed! I do not recommend it!! Rewrite the manual and include the drivers with the machine!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simplified operation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little time for me to use, wireless, no cordsGreat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D Mach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again Never Again Never again Printer works but 2 much baloney between U And HP

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Well, I wanted to buy this printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is Best Buy asking me to review an item which I purchased in good faith and was told would be delivered to my home later that same day only to have the order cancelled without explanation two days later?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my lid HP printer to the newer version. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our home excellent. Have used it for copying as of yet. Hopefully rest will work just as outstation.

    I would recommend this to a friend