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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1553 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the OfficeJet Pro 9125e for its print quality, ease of use, and overall performance, making it a valuable addition to any home office. The printer's setup process is also seamless, and its size is ideal for home use. However, some customers have expressed concerns about the printer's noise level and connectivity issues. Additionally, a few customers have mentioned concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,553 reviews
  • Rated 5 out of 5 stars

    Good printer! Use it for home to print, fax and ma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer on sale $200. I use it for basic home use. Had it work a week and already made colored copies, faxed, and printed documents. No problems. Love the air print function. I can pull up documents on my phone and air print without having to turn computer on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry NY Times Wirecutter - bad recommendation!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two. Got the first one home and unboxed it. When I went to plug it in, the plug receptable immediately pushed all the way into the machine. Took it back. Got a second one thinking it was a fluke. Unboxed and setup the second one. It threw errors on setup saying that it couldn't detect the yellow cartridge, which I debugged after 30 minutes. Then when I went to print a photo, it printed it 1/4 off center to the left and skewed about 5 degrees crooked to the left. Uninstalled, reinstalled, aligned print heads multiple times. Nothing. Called HP support. Spent an hour on the line with the tech without any change in outcome. Taking this one back. NOT buying a 3rd.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good hp Printer Replacement of 4 year old hp Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally easy wireless plug-in set-up. FAX is not very useful but the rest of the features are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for occasional printing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would aay that this is a decent printer for someone looking for a home office printer. I use it in a business environment as a personal printer and scanner for an employee and they have really enjoyed using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13 yr old printer finally died, needed a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good printer that prints efficiently. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around office printer works with both 10-year-old computer and new computers in Home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - Office Jet Pro 9125e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but sometime slow to react when sending a message to print. Other than that, it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new wireless color printer. Best feature is being able to print and scan 2 sided documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inkjet Printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the ink cartridges not going in. But the staff was very helpful and got it to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, but you have to read the instructions before operating it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Last HP printer purchase was unreliable. This printer sits in the background quietly doing its business when requested. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value in a printer today! Flawless performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Office Jet Pro 9125e Wireless Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase!!! Pricing was reasonable as well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Big Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying for two weeks to get this printer set up. I have contacted with HP Support twice. The last HP 'expert" told me that this printer needs to be within 10 feet of the router in order for it to work properly. I have a home office. The router is in the living room. I'm not moving the printer to my living room to get it to work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So much better than prior purchased printer. So easy to set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer and after being on phone with hp support why it wouldn't connect to Bluetooth or wifi is because my Samsung galaxy tablet s8 and my Samsung galaxy phone isnt compatible even using a plug-in app. Need computer and windows 11 for this one. Not everyone uses computers these days.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi ReginaR,

      Apologies for the bad experience.

      We'll like to help. We'll suggest updating the Printer firmware to resolve printing on Samsung cell phone or Tablets:

      Update Printer Firmware (via Control Panel):
       https://www.youtube.com/watch?v=HDzj0LkNIPY

      After updating Firmware, we'll suggest to do a wireless reset, here's how to do that:
       https://www.youtube.com/watch?v=_ve3NnDE6t4

      After the Wireless reset, please use HP Smart app to setup and connect printer to the network.

      Hope that helps!

      Sincerely,
      Teo HP

  • Rated 4 out of 5 stars

    Inexperienced user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works fine for my needs. However, I struggle with set up. Online instructions were confusing to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not the best device but it’s acceptable as a good printer for a small business, I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP rinter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer however it leads you to believe you must download HP smart to set the printer up and print this caused me some problems as I am electronically challenged. I found someone to help me and they set it up working around this system

    I would recommend this to a friend