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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1552 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers admire the OfficeJet Pro 9125e for its print quality, ease of use, and overall performance, making it a valuable addition to any home office. The printer's setup process is also seamless, and its size is ideal for home use. However, some customers have expressed concerns about the printer's noise level and connectivity issues. Additionally, a few customers have mentioned concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,552 reviews
  • Rated 1 out of 5 stars

    Worst part is the tray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not enjoy this printer. Every time I tried to print it pulled multiple sheets at once and the tray is terrible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer at a great price! Does everything it’s intended for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technology advances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the printer, the technology advances are great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the same HP printer for the past 6 years replacing it every couple of years. For the price and purpose, the quality was always exceptional until this specific model. The scanner freezes up at least 2-3 times a day requiring us to unplug the printer and shutdown our computers. The paper seems to jam really easily so we have to be very careful with how much we put in the tray at a time which then requires frequent re-filling.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow to print anything and I would it recommend this printer to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed / of course you will Never publish th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to complete setup. Had to pay geek squad$125 to install scanner drivers and inlcon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was very difficult to connect to wireless.Took hours

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the rapid wifi connection instruction are easy to follow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly designed paper tray - many many jams!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer should not be sold by Best Buy - the paper tray is poorly designed and so it frequently jams. I wanted a basic home printer / scanner and this one had good reviews and I'm not sure why. I see on the HP website that many people complain about the paper tray. Buy a different printer. You will not be sorry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s table too small and it’s quiet when it prints

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gave me the wrong printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for pickup. Ordered 9125e. Friend picked it up as I am disabled. Receipt says 9125, but the box and the printer say 9120, the older model. This one does not have duplex printing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    HP office Jet Pro 9125e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay connected to my HP Wireless desktop computer so i can print from it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does what it wants to do, not what it is told

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a basic level, it works but I dream of throwing it out my office window periodically. Print settings has a mind of its own, no matter how many times you've saved your changes or set your changes as "default". It randomly puts itself to sleep (sometimes in the middle of printing). Not satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP OFFICEJET PRO 9125e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT Product. Very fast, efficient and very user friendly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen way too small. Very difficult to find copying options, like changing size of copy. Also, seems to disconnect on its own from wifi, so I then have to unplug it and restart the printer for it to reconnect to wifi.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently has firmware crashes, paper jams, connectivity issues (bad even by HP’s low standards), gives false readings of the door being open, the paper tray not in all the way. Overall it’s a piece of junk. Returned after less than 30 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it how we can use wifi and peint everything thru our app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP OfficeJet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for my HP OfficeJet Pro 9010e Wireless AIO!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer it was a great value for our business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer it works perfectly. And lots of benefits

    I would recommend this to a friend