Customer Ratings & Reviews

Works great! Second one we bought so we each could have one. We don't print a lot but we do a lot of scanning and copying. The great thing about this printer is that it has duplexing capabilities. Don't find that in a lot of the newer ones.

I love this item I like the HP because of the Insta ink program I would recommend HP printers to anyone friends or family

I love this printer. It’s fast and does a great job! The only drawback is the printed paper tray is very short and the completed paper lays curved in the tray.

Have had it for a short time, happy with it so far

Love the HP I bought. It was easy to download the App and set up. I like the quality and ease of the product.

Printer purchase was easy. Employees courteous and helpful. Printer worked out of box.

Great printer/copier! Easy to operate and fas printing speed perfect for home use.

This is an amazing printer. Easy to set up and use. Very fast and works well with cabled PC or wireless.

I'm completely happy with this printer. I does both 2-sided printing and 2-sided scanning automatically with the document feeder. It was easy to set up and print quality is very good. The salesman at the store was very helpful.

Installation was simple and I was easily able to add it to my HP Instant Ink account. I don’t print very often but so far it has responded well to requests from all the devices in my network (iPad, iPhone, MacBook, and Win11 PC. )

Best printer we have bought in a long time. Signed up for HP ink replacement and that makes things even smoother.

I had my previous HP about 10 years and am not a techie, which may explain why I found setup for this printer very difficult. It seemed as if Windows was the default. I had a lot of trouble with my Mac laptop. I worked with the Smart app for some time, at one point even trying to input serial numbers that were ludicrously tiny and hard to read. Eventually, I tried rebooting my modem/router and my laptop recognized the printer. So perhaps it was a Wifi issue all along. I just found setup difficult with a Mac and instructions for troubleshooting with a Mac were really confusing. The first or second time I used this printer I had a paper jam. But that hasn't happened since. I really like the speed of printing and the look. I didn't subscribe to the ink plan. Now that the printer is set up, I'm finding it to be pretty good overall.

Great printer and you don’t have to sign up for the instaink program you can buy your own ink as you need it but it is cheaper to signup for the instaink program. The only downside is you have to remove all your regular paper and install photo paper whenever you want to print pictures, it does not have a separate tray for photo paper.

Purchased this for the house. Super easy set-up, print quality is great. Highly recommend.

Great product completed all my tasks and scans amazing

We’ve had three printers of this type. They are good quality products. The 9125e fits our needs well. I wish the HP would make it easier to hook up multiple computers to the printer.

Printer works great. The sales person at Best Buy was very helpful, as well as the technician who installed the printer for me. After installation the technician explained all the function on the printer. I am pleased with the printer and grateful for Best Buy.

It was a little difficult to set up. The unit makes a lot of noise.

great printer! Set up is a little tricky. I had to get help. Nice printer though! Would highly recommend!

It does print and print quality is good. However, I believe this printer to be substandard. I have never had any other printer than an HP and they are truly going downhill. Last one I purchased was over 10 years ago and features and options much nicer. Problem 1: this does not have a cancel print option on the printer itself. Side note, I spent time two days ago chatting with HP support. They opened a ticket and within 2 days closed it even though they provided no help. How can you close a service ticket when you don't help?! Problem 2: There seems to be no way to reduce size of what you wanted printed so now I have to scan to my computer and shrink it and then print. Problem 3: The thing is loud, way too loud. Problem 4: The output tray is not tall enough and if you have printed too much, paper jam happens with double sided printing, ask me how I know. If I could return it, I would. Not sure what is going on with HP, but it is not good.