Customer Ratings & Reviews

A little noisy but does the job as well as the huge HP printer that it replaced.

Too noisy and takes too long from printing to scanning

printer prints great when working. has been updated several times. then needs to be found again in my devices.

I love my printer and it's features. Thank you Best Buy

Works great. Bought a similar one three years ago, thought I was just replacing what I had, but the newer version is much better! Copies are crisper, clearer, and better than before! Thank you HP.

This is the best copy machine we have ever since we have been with Best Buy.

We purchased this printer for our public library. I would give this item 0 stars if it was possible. From the first day in trying to use it, it flashed "system error" & "printer error" messages repeatedly. It made odd, loud, clunky noises when trying to operate & stalled while trying to print even one copy for a patron. We are VERY disappointed in this lemon printer. We contacted HP & they deemed it defective & are sending the library a refund. For my personal use, I have had an HP printer for many years & have never had an issue with it, but this one was a huge disappointment & it's so unfortunate, since it was to be used in our small community public library. WOULD NOT RECOMMEND!

Love the quality and the the ease of use and setup.

Had to upgrade after the scanner in my old HP, which I had for over 7 yrs, decided it didn’t want work anymore.

Great printer. Bought an HP Tank printer and it was junk. This is great

Acceptable replacement for my HP 4630, like the added capabilities. Only issues, it’s larger, weighs more, vibrates more than my old printer so a little u steady on the printer pedestal on my desk

I bought this hoping that the well-know issues with the paper tray would have been resolved since the printer came out a few years ago. It isn't, and the paper tray is a very tricky pain to load--any deviation from perfection means problems with paper feeding. Otherwise, it's fine. You need patience for this one, and the learning curve for successful paper loading takes patience.

over all great product , prints fast , but ink is expensive.

It took 5 1/2 hours with the help of Geek squad to get this printer up and running. I used to be able to choose draft for printing in order to save ink but the printer will not print when I choose draft. I often get a warning that the printer will not print, however the printer prints.

It works great. It was just what I needed. Prints with ease

This printer is one of many HP printers I have purchased over years. My most recent printer was an 8230 which serviced me well. My wife is using it now. It is very fast and quiet.

GREAT PRINTER FAST AND GOOD AND QUALITY GOOD 2ND TIME PURCHASING

The first one I got was DOA. It did not pass the set up process. I brought it back to the store and customer service was amazing. I told them what was wrong with the unit and they exchanged the unit no questions asked. I was in and out in under 10 minutes. As for the product itself.. It is a great quality printer. Perfect for everyday printing and office work. It is nice that it has 4 cartridges. 3 for color and 1 for black. If one color gets low, only replace that color. The scanner works great as well. It was easy to hook up to the wireless network so you can print from either your computer or smart phone.

Wireless Printing seems to benefit HP, it's good for tech support and advertising for more support, instant ink, etc. For the end user of the printer, it can be a challenge locally. I miss the days when you could just create a port and print! Now, sometimes that approach works but not always. Also the issue of 2.4G/5G with this printer. if you connect to 5G, be ready for false positives and loss of internet. Printer is not bad for the price. I would only recommend to someone with more than basic computer skills.

This printer is great ! And was pretty reasonable in price