Customer Ratings & Reviews

Scanning and printing produce good quality and tasks are easy to perform through the app

The printer is great. It's fast and has vibrant color printing. And with the instant ink you can save a lot of money.

Easy to install. I am surprised by the speed of printing. Very happy with my purchase.

Very disappointed. HP not what it used to be. Had trouble installing software, printer worked for a while then in the middle of printing it stopped... had HP chat tech online for an hour to fix, he/she just made a mess, had many different printer devices loaded(?) nothing worked then lost the connection...I think they hung up! I deleted the mess, installed the printer again. Printing worked but three days later scan software had to be loaded...why? should have been done during install. Instructions are terrible, manual is a joke for a manual. I printed confidential stuff so how can I return this piece of junk now! $200 wasted!

I upgraded from the old HP all in one to this one and i absolutely love it

Great product. Would recommend this printer for any business.

Meets my printing and scanning requirements, too bad can't use older model cartridges

Very Fast delivery, great product I love Best Buy. I’m very impressed

Easy to setup and produces nice prints. Shame the ink cartridges are so small and expensive.

This all-in-one printer is way faster than i expected. Makes printing and scanning a lot easier. The integration with HP Smart App makes it seamless to use all functions through a smartphone, tablet or PC.

The HP 9125e printer works very well once one has struggled through the setup procedure for installation without committing to an HP supply contract.

Great printer, easy to use and works great. Also very low price for a printer of this quality.

An absolute awesome printer! It's fast too. No complaints here, just should have bought it sooner. Go Bestbuy!!

overall a great printer, copier and scanner quiet and easy set up

This product is use for home office equipment. A must to have to run your work from home business. I always use HP products.

Seems OK, took a long time to receive came from the west coast of USA! Why?

The best purchase I have ever made in 2025 at a low price

Works great It was slow loading update out of the box but since loaded and restarted it has worked great

I had nothing but error after error when I tired to install. I still can't register with HP to this day, gives me error after error. I tried using 3 different emails. They dumbed down the installation to the point that if you have a SINGLE PROBLEM, there is no answer as to what to do. Go to the HP website. but you can't, because if you are not registered, you can't get customer service. The printer paper tray is a very poor design. It's difficult to remove it to fill with paper -- because of the weight of the printer! I have to Lift the printer up at the bottom while I try to remove the tray. I feels chintzy and poorly made. the same goes for the printer cartridges. There is no "snap: to let you know that the cartridge is seated properly - you have to wiggle it in and hope it is seated. It's almost like the plastic they used is soft, and a little Malleable, which, I think, over time, will cause a failure of the cartidges as well. This should have take 15 minutes to install (& I am computer literate). It took two days to get the printer to print anything. then it printed a test sheet on every page I sent to the printer, or just plain did not recognize the printer. I got around it and finally got it to work -- but still cannot register on the HP website. I hate it. I hate the software which locks you into them counting the sheets you print, and then they was to ship you ink on a schedule. The problem with that, is it interferes with some software programs for photos and eliminates printer options that I KNOW I have, because sometimes you are not offered to "use the printer dialogue" to print. I hate it. Oh, and the printer is an HP OfficeJet Pro 9125e Wireless All-in-One Injet Printer with 3 Months of Instant Ink Included with HP +White (but I could not use that, becasue the hp website won't allow me to register). I'm going to return it.

Constantly giving connectivity errors. You cant use a direct printet cable because there is a sticker covering the port that says that you must use wifi. I currently have an error that says “printer setup incomplete”. Which points to the printer having some sort of cloud services and not being registered. Even though the printer somewhat “worked” previously. This is the most complicated printer setup that I’ve done and I’m an I.T. technician.