Customer Ratings & Reviews

Great HP printer to use at home and in an office. It meets our needs and gets the job done.

HP uses extortion to get you to subscribe to cartridges and paper, which should be automatic, except HP sent three times more supplies than I used. I cancelled the subscription, so they closed down the printer until it is re-enrolled in HP Instant Ink.

Very good printer helps alot of my office duties thanks best buy for the experience n help really satisfied.

Excellent printer. Still learning how to use everything. Its a lot different than 8610. For the price you can't beat it.

When changing paper, it is difficult to return the paper tray to its position.

So far just a little sketchy! This is not what we expected! Time will tell.

Tough timecto setup. Cant get it to scan from printer to computer

Get another printer if you can. The ink carthriges that you get without the subscription run out of ink fast, and the subscription for the insta ink is not the greatest either. You get billed every month even if HP does not send you any ink since they only ship ink to you when the printer tells it your low on ink.

Great Product and Great Service - Would buy again.

Needed a new printer quickly to finish a project. Best Buy came through for us

This printer is smaller than my previous HP and it seems to be faster with the scannig.

I experienced a lot of difficulty getting this HP printer to work with new HP computer. No directions and needed support. The touchscreen is too small to use. Shockingly, HP Smart Print no longer has an app to send a fax. A big step backwards from prior printers.

Worst printer I have ever owned. Every time we go to print we have to troubleshoot. Connectivity problems, our "Out of Paper" problems. Can't get past this one, but can copy to the right size.

I wanted to love this printer. It replaced a previous HP workhorse that performed well for over 10 years. The input paper tray has no positive backstop to keep 8 1/2" by 11" paper snug for feeding. The design relies on a sliding paper tray that is supposed to remain tight with simple friction and the weight of the paper in the tray (HP's support site's own guidance for this problem.) I experienced regular misfeeds and pages. A control button to expand the tray to legal size also crunches the edge of the paper, damaging it. This design flaw is shameful. Returning this printer immediately. I was otherwise happy with the size, features, and price, but if it can't reliably print...

Very happy with my new HP printer. Hp products have always been my first choice in printers.

I would give this 0 stars if I could. What is the point of it being wireless if it turns off every 8 hours and you have to walk to the other room to turn it on, come back, try to print again, have it still appear as offline, walk back and try again, and repeat... Returning this.

Is great for home and office use. It performs exactly like HP claims it does. I would recommend it to anyone.

Very noisy. After one month it stopped working. The print Doctor website did not fix the problem . I even paid for a phone call from a help desk but the call did not come that day. I am ready to return it.

Great for my small business. I was able to get on the HP ink replacement plan. I love it.

Just purchased, so far so good! Really like the ink subscription option