Customer Ratings & Reviews

Took a while to set up. Very noisy but print quality is good and printing is fast.

This works good a little loud. But so was my older HP which lasted 15 years so I would recommend if you want a longer lasting printer. I can deal with a little noise.

I’ve been using this printer for about a month now. Very solid performance for the money. I have not tried the fax function yet. Printer is easy to use. Very fast in both color and black and white. Ink life is good so far. Love the app. Scanner process is easy to use with lots of options. Only have one negative comment. The paper feed is really noisy.

This printer provides good quality printing for small jobs.

Great printer and price on sale. Easy to set up also.

The set up was so easy. The quality of the print is great and we did sign up for the instant ink program which was also easy and fast. We have had other HP printers and this is so far the best for our home needs

I bought this printer in the middle of February 2024 to replace an old Office Jet 8600 Pro that suddenly stopped working. We needed all of the same features as the 8600 Pro which led us to a few HP Office Jet printers. Most of the reviews on this printer were positive, plus this one. This printer does double-sided color printing/copying, and double-sided color scanning using an automatic document feeder or from the glass to PDF or JPG (user-selectable from app). It also faxes and can connect wired to a PC or wireless to various Wi-Fi-connected mobile devices. These are the functions that we needed and used on the 8600. I opted into the HP Instant-Ink program and received a set of cartridges in about 8-9 days from the installation. This required updating the firmware that also requires the use of original HP ink cartridges. We once used 3rd party ink on the 8600 and in a few months needed to replace the print head because the cartridges messed it up. We returned to genuine HP ink after that experience. After this new printer was connected to the PC via Wi-Fi, I began testing all the functionality. The one thing that I could not get working was printing from a mobile device directly to the printer. I was able to get mobile devices to print using the "Print Anywhere" feature that routes print to the HP cloud and back to the printer. Print Anywhere is difficult to set up. I think a login to the HP printer using my HP account finally enabled it on the mobile device, but that needed to be repeated on each mobile device. In other words, enabling it on the printer or HP Smart app did not always implement it on other mobile devices. More important I could not print directly to the printer from a mobile device (other than the PC). I submitted a request for assistance to HP. The first tech tried to help and then said he would refer to someone else. A senior support tech picked up the request, contacted me and we scheduled time to troubleshoot. Nothing worked. Over the course of a week this senior tech corresponded with his system engineers and me, working with me over and over to try more options. Finally, today 2/28/2024, HP pushed a firmware update to my printer. I heard the printer reboot afterward. I hoped it was a fix, and it was The Fix. I used the printer queue that was defined to my mobile device, selected an email, and sent it to the printer. It printed immediately. This was the last thing that I needed the printer to do, so it is now good to go. Kudos to HP tech support and support engineers. After reading other reviews I should point out that it appears that some functions, like scanning to a PDF, may need to be done from a device like my PC instead of from the printer. The 8600 display panel allowed me to scan directly to a folder on my PC. With today's firmware update, I see a scan to PC folder is now on the printer's display panel but I have not tried it yet. I do not think it was present before this update, or somehow I did not see a scanning menu item. The screen and print is smaller than the 8600s screen. I have used this printer for two weeks now, doing light printing and a few sets of double-sided multipage document scans from the automatic document feeder to the PC. I hope this printer lasts as long as my 8600 did.

We replaced an old & reliable HP inkjet printer with a newer model having like features. The most obvious change we noticed is that in the newer model it is thinner plastics & an absence of helpful features like a shelf that extends to collect the copies. If you forget to manually pull out the shelf extender, you chase copies . The printer is working fine, I wonder what else I'll find...

Printer scans to computer and prints fast and accurate and works with cell phone seamlessly

Great all in one printer. Easy setup and use. No issues.

Works great! Easy to set up. I love that the tray holds a lot of paper. My only negative is that the paper doesn't sit flat once it prints out.

I picked up this printer in a drive by pick up. Once home I unboxed the printer and begin to set it up. I followed work for work how to pair with my computer, but when I went to print it didn’t work. I looked online and found a print driver that was for this printer and added it. After I did that, it printed. The printer is loud when it is setting up to print. overall a good printer for the price I paid on sale.

This printer seems awfully noisy to me. It prints quickly once it gets started.

Totally love it. No more carrying laptop to hookup to printer that is in a different room. It's quite a bit quieter and faster than my old HP. The print out quality is really good.

this printer is exactly what I was looking for! Easy setup to internet. I use this printer for personal information. It has all the features I like.

The printer works great. I have kids in HS, so it's very easy for them to print from their laptops and phones if needed. I am glad that I made the right choice in selecting this printer.

So far pretty good. Only negative is that every now and then it thinks it's out of paper when it is not. It prints very fast in high quality, both in color and black and white. Not too big and not too noisy. Pretty easy to setup. Way better than the Epson we used to have.

Good product, easy to program and set up! Great prints and copies! BestBuy easy to deal with!

This printer is very good. He can work the office work. You can copy scan and everything‘s.

I like it, a lot! It prints fast, nice quality and an easy setup.