Customer Ratings & Reviews

So far Great product! Has all the options needed such as double sided print!

I have been using my HP OfficeJet Pro 9125e for more than a month and really like it now. Because I'm very old, set up was a challenge until I finally found the printer's PIN number in very small print on a sticker on the inside of the front door--you must have this number before you attempt set up! Once set up was completed I was able to connect my two desktops and two laptops with no problem. This printer replaced my 10-year-old HP 8630 and the noise level seems about the same--though the 9125 seems to go through more gyrations before it begins printing. The paper tray is very sensitive to being over-filled and will give you a "Needs paper" error message if you over-fill. HP has a very complete user guide available online and I suggest downloading and printing it for convenient reference--all the features are not intuitive. This is a home office printer, so I did not subscribe to the Instant Ink program. I ordered my first set of replacement ink cartridges from HP and delivery took about a week. If you order online, be very careful to get HP replacement cartridges. Several places that popped up ahead of HP showed cartridges with the correct numbers, but no HP logo and it just doesn't work. The print, scan and copy features work just fine. I haven't sent a fax in 20 years, but it's there if you need it.

I had to return the original printer, it had a default in the ink mechanism. Best Buy gave me a new printer and it has worked perfectly, so far.

The printer is good quality and worth the price. In the beginning of the scanning was difficult at first but really works fine. Sometimes the printer disconnects from my lap top.

The sales person was helpful to identify this printer to replace the HP9010 which died after a few years of service. The 9125e has the same dimensions as the 9010. Similar to the 9010 it makes noise (rumbling) between print jobs. I am a teacher and print about 50-75 pages a week. My 9010 ink cartriges do not work with the new printer. Thank God I paid for Geek squad because the printer didn't work right away., it took 60-90 minutes of downloads to get it print. Still not scanning multiple pages yet. I may have to call Geek squad again. I am satisfied with my purchase which included the Geek squad subscription

This printer is very nice however I also noticed that it is much noisier than the privous one that I have which is around 10 to 13 years old.

I bought this printer roughly in February of 2024, and is my first new printer since the Officejet 4630e. I mainly have used it so far for simple e-printing, scanning, and copying. I havent had any issues with it yet. I have yet to try printing photo’s though. Print speed is an improvement. Connectivity is a major improvement. Scanning and copying capabilities are extremely convenient. Ink prices are a pitfall. Set up was a little more complicated and time consuming conpared to the 4630e from 2014.

I upgraded my HP OfficeJet Pro 8030 series to an HP OfficeJet Pro 9120e series. Just like it's predecessor you have the option to subcribe to InstaInk. This model of printer will come with 3 months free, then you may cancel. The setup for the HP OfficeJet Pro 9120e is pretty basic. I first followed instructions on the printer. Add the printer ink cartridges and run an alignment sheet. I added the printer to my home network . I then used the HP+ Smart app for Windows pc to install. I chose add a printer option and the printer was added to my HP account. The printing is very good, colors are very vibrant. When copying, the colors are very vibrant. The scan photos and documents are true to real color. This printer prints up to 11" x 14". It has one paper tray that pulls out. You can feed paper through the top feeder tray to copy or scan. You can set this printer up using the HP+ Smart app, or scan or copy and paste the barcode on the setup guide. The HP+ Smart app is available in the AppleStore, Google Play, or Windows for PC store. Highly Recommend. Great for a Small Home Office.

Printer produces sharp copies quickly. Controls are easy to understand. Vivid colors. Somewhat noisier than our old HP 8600 printer; but 8600 died after a long life.

Print quality is excellent. Printer is easy to use and can be accessed from all my electronic devices. The only thing I don't like is the short extender for the tray where the printed paper exits the printer.

I’ve been using this printer for about a month now. Very solid performance for the money. I have not tried the fax function yet. Printer is easy to use. Very fast in both color and black and white. Ink life is good so far. Love the app. Scanner process is easy to use with lots of options. Only have one negative comment. The paper feed is really noisy.

Replaced an older HP with this one, and found it exceedingly hard to connect and get all functions working. HP support is somewhat difficult to reach by phone, and the printer requires an app to be used. =/. This doesn’t appear to be a necessary feature…since it was never necessary before. Makes one feel that HP is tracking all our activity. Not real comfortable with that. As for the Free 3 months of Ink, we may never get this since the app wont open it, and keeps throwing out an error, and its support team claims its got to be “reset This would then be the 4th reset since we’ve owned this machine…and the 5th tech we’ve spoken to at HP… and it means having All devices in the same place, and likely another long session on the phone to get everything done. Maybe it’s not worth it since other reviews state HP sends the ink when HP wants to, not when the customer wants it. The ink runs quickly, and then the agents at HP will have you printing like crazy, “just to make sure”. It’s a little like a game after a while…”how much of your ink can we use to get you to buy more. =(. Nothing against Best Buy, but maybe this deal wasn’t the smartest one.

I LOVE this sturdy printer! Duplexes without jamming, print quality is excellent, and easily and cleanly prints large documents containing full color pages. I use it at home for everything and anything! Scans well, too! It’s the best HP printer I have had yet! I also added Instant Ink (as I have done so for years), AND included the paper this time since I’m enjoying the printer. It’s eco-friendly and sustainably sourced paper, too! So glad I chose this woth the help of a Best Buy employee!

Just great. Works well for what I need. Print quality is perfect

So far so good. Its done everything i needed. It is louder then my previous printer but i alredu knew that based on previous reviews feom other users.

Took a while to set up. Very noisy but print quality is good and printing is fast.

Printer is ok for my use but my last printer was much more user friendly. This printer seems to be noisy

Needed a new printer for a home office to replace an old 8630 that was failing. This printer seems to do the trick. The touch screen is really small and not so easy to use. Finally found an old stylus to use on it. Like most printers, it sometimes loses connection and just needs to be turned on and off again. Not too much of a big deal.

Purchased the HP Office Jet Pro 9125e in January of 2026, its working find so far so good!!!

I bought this printer in the middle of February 2024 to replace an old Office Jet 8600 Pro that suddenly stopped working. We needed all of the same features as the 8600 Pro which led us to a few HP Office Jet printers. Most of the reviews on this printer were positive, plus this one. This printer does double-sided color printing/copying, and double-sided color scanning using an automatic document feeder or from the glass to PDF or JPG (user-selectable from app). It also faxes and can connect wired to a PC or wireless to various Wi-Fi-connected mobile devices. These are the functions that we needed and used on the 8600. I opted into the HP Instant-Ink program and received a set of cartridges in about 8-9 days from the installation. This required updating the firmware that also requires the use of original HP ink cartridges. We once used 3rd party ink on the 8600 and in a few months needed to replace the print head because the cartridges messed it up. We returned to genuine HP ink after that experience. After this new printer was connected to the PC via Wi-Fi, I began testing all the functionality. The one thing that I could not get working was printing from a mobile device directly to the printer. I was able to get mobile devices to print using the "Print Anywhere" feature that routes print to the HP cloud and back to the printer. Print Anywhere is difficult to set up. I think a login to the HP printer using my HP account finally enabled it on the mobile device, but that needed to be repeated on each mobile device. In other words, enabling it on the printer or HP Smart app did not always implement it on other mobile devices. More important I could not print directly to the printer from a mobile device (other than the PC). I submitted a request for assistance to HP. The first tech tried to help and then said he would refer to someone else. A senior support tech picked up the request, contacted me and we scheduled time to troubleshoot. Nothing worked. Over the course of a week this senior tech corresponded with his system engineers and me, working with me over and over to try more options. Finally, today 2/28/2024, HP pushed a firmware update to my printer. I heard the printer reboot afterward. I hoped it was a fix, and it was The Fix. I used the printer queue that was defined to my mobile device, selected an email, and sent it to the printer. It printed immediately. This was the last thing that I needed the printer to do, so it is now good to go. Kudos to HP tech support and support engineers. After reading other reviews I should point out that it appears that some functions, like scanning to a PDF, may need to be done from a device like my PC instead of from the printer. The 8600 display panel allowed me to scan directly to a folder on my PC. With today's firmware update, I see a scan to PC folder is now on the printer's display panel but I have not tried it yet. I do not think it was present before this update, or somehow I did not see a scanning menu item. The screen and print is smaller than the 8600s screen. I have used this printer for two weeks now, doing light printing and a few sets of double-sided multipage document scans from the automatic document feeder to the PC. I hope this printer lasts as long as my 8600 did.