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Customer Ratings & Reviews

$199.89
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The comparable value is $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1653 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the excellent print quality, ease of use, and overall strong performance of the product. They also appreciate its easy setup and compact size. However, some customers have noted concerns regarding its noise level and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,653 reviews
  • Rated 1 out of 5 stars

    Buygirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was not the quality expected. The controls are hard to see and are so small your finger is difficult to press the correct item. The cartridges are too expensive for this purchase to be cost effective. It was returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely like this printer. works well and easy to figure out. definitely would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and it works well so far. Only issue I have had is mobile printing is having issues but it might be a phone issue and not the printer’s fault.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Fast printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick printing bit of a pain to hook up with out WiFi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper this printer sounded great on paper but it is kind of slow and often just doesn't print things. Sometimes I have to send something 3 times before it will print. I have to jump through hoops to even see what's printing (secret code inside the cartridge door). I connect wirelessly therefore printing from various areas (not sitting next to the printer). This set up makes it just that much more difficult.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, arrived in perfect condition, thank you to the seller, highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Save yourself the hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer will do what it says, but it is the loudest printer I have ever heard. I do not recommend this printer. After 2 weeks of using it, I get a notification that setup wasn't complete. I had been using all options all that time and it just stopped suddenly. We use this printer for our small business and we cannot keep stopping to baby the printer each night. And to be fair, I had the series prior to this for 3 years and I loved it. I cannot believe the differences in them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Speedy and reliable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has been working as advertised while churning out lots of printed data, both alphabetical and numerical. Great printer especially for the cost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HOT GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first HP printer in 1990 (Laserjet III) for $1500, and every printer since then has been an HP. My last printer was 9-year old OfficeJet 8740 that still worked fine but was no longer software supported. The 9125e was a bit of a step down but was sufficient for my needs. After a routine setup, this printer would not do the main thing thing a printer should do... print. With plenty of paper, the printer indicated it was empty. Or when it printed, it would pull multiple sheets at a time. Then it dawned on me that unlike every other printer I've ever known, there is NO pop-up stopper in the paper tray to hold letter-size (8.5 x 11) paper in place. There are other tabs for obscure sized paper bit not for letter size. The paper stack slides backwards in the paper tray making the printer think it's empty. I googled this and it is a well-known issue. It never occurred to me to check this out before purchasing. I returned it and bought a Brother color laser for more money and features. I made the mistake of failing to observe 2 rules that usually serve me well... 1) Buy once, cry once... and 2) Buy nice or buy twice. As far as Best Buy was concerned, the online purchase was perfect, the order was easily picked up in the store, and the return / trade took less than 10 minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good work printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, works well and does everything I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My 9125e Printer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying my new printer. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to set up and doesn't loose connection like others have. Definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer Problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 5 1/2 hours with the help of Geek squad to get this printer up and running. I used to be able to choose draft for printing in order to save ink but the printer will not print when I choose draft. I often get a warning that the printer will not print, however the printer prints.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s supposed to - exactly as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer/copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection, works wonderful! I couldn’t have been happier!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quiet & Quick Color Inkjet Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed how quiet and quickly the HP OfficeJet Pro 9125e prints. I'm double amazed how quickly it prints on both sides. Just the printer I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the new printer. Geek Squad was a great help.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HR Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent print quality but info screen should be larger

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast and reliable as far as printing. Sayisfied withe the month ink that comes with this purchase. So far working real good .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Generally Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions as expected. It will sometimes show an error message when I shut it down, telling me I need to restart, but it never restarts when I click restart, and it continues to function normally in every other way. Haven't yet decided if the Instant Ink is a good deal for me.

    I would recommend this to a friend