Customer Ratings & Reviews

Replaced older HP printer that gave up after many years of great service. A eell made machine. Perfect for home office.

Difficult to set up. Using the phone did not work. HP tries to force you to create an account. Ended up using a USB cable after all.

There is no printer on earth that is louder than this. The noise level of this printer is insane. It literally sounds like a factory inside it when it starts printing and adjusting. I will be getting rid of this junk its beyond irritating. Not sure how hp thought this was an okay product to release. Trust me, it really is that loud. Do not buy this. They need to remove this off the shelves.

The printer was a little difficult to set up. Once I got everything working it does well. i like that it will print 2 sided forms.

Some of the features work but most do not I have a Mac Book Pro It is not very compatible so I am just trying to make some of the features to work. This probably works with Windows Computer

Prints nicely but not easy to set up shortcuts and get them to do what is needed. More complicated than our old All-in-one.

From the moment the ink cartridges were inserted during the initial setup, the only thing this printer produced were “print system failures.” The magenta cartridge failed first. After checking it for leaks and turning the printer’s power off and on as HP troubleshooting recommended, the cyan and yellow cartridges failed in addition to the magenta cartridge. Another leak check and power cycle, the blank cartridge joined its three other cartridge companions by failing, too. Despite following HP’s recommendations to get it working, this printer never made it past the “insert ink” setup. It was promptly returned to the store. Save yourself some frustration by buying a different printer than the HP OfficeJet Pro 9125e. This would be a zero star review if it was possible.

Not a big fan of being handcuffed by HP with regards to monthly page count I’m allowed.

Complicated setup. Directions very little help. Had trouble connecting to my computers.

Very disappointed would not hook up with my computer even with the cord and Store was no help, which is why I bought it there

Paper tray flimsy and poorly constructed. Function options confusing with poor instruction. Was not aware at time of purchase that this model had been discontinued. In store associates wonderful to work with and not aware of these issues!

Purchased this on 2-18-25. I am happy with this product. I am not pc savvy so it took a little to understand hook up but made it through it

Got this printer on sale $200. I use it for basic home use. Had it work a week and already made colored copies, faxed, and printed documents. No problems. Love the air print function. I can pull up documents on my phone and air print without having to turn computer on.

Own earlier model for 4 years and found this to a very durable printer

I would aay that this is a decent printer for someone looking for a home office printer. I use it in a business environment as a personal printer and scanner for an employee and they have really enjoyed using this.

My new unit was defective. It was immediately replaced with another new unit. The Geek Squad will return tomorrow, April 7,2024 to install it again at no additional charge. I know that this isn't a great 7 positive review but i'm confident that Best Buy will make sure that i'm happy with this product once the replacement is installed tomorrow. I'll still continue to be a Best Buy customer.

You get roped in with Ink. When you cancel you are unable to print. I'm very sorry I bought this printer.

Great experience picking out printer. Helpful staff to help find the printer we wanted.

At this point in time the printer has been operating as proscribed. Thumbs up for its performance.

I love HP Printers this is the 3 one in 20 years last one received a power surge from the power company