Customer Ratings & Reviews

This was the first time I used a HP Printer and I found it to be very versatile in use. I love the fact that it is an all in one. I don’t have to have a printer, a scanner, a copier and a fax machine.

Still having problems integrating this into my system. Called the Nerds twice now

Good basic printer. Needed one with a printer tray, and this one does the trick.

so far, no issues learning about the system - signed up for the instant ink program to see if such is cost effective for me. this is a big unit so you will need the space to place such on where ever.

Document says it is going to printer and never prints. Go to print log, no print jobs in que. So then I go to the "HP Embedded Web Server" which is a pain, it gives you a lot of information, but you have to enter the 8 digit PIN every time you want to view it. Like every couple of minutes. Has Error log with Error codes, does not tell you how to fix error. Poor communication. ALSO INK IS VERY EXPENSIVE!!! just spent $150 on ink that I can't use because it won't print and won't tell me why. Probably a good printer if you were printing documents, but I print lots of photo projects. this can't keep up. I probably can't even give it away with how expensive the ink is.

Does front and back printing very awesome and when you get the HP plus service the printer will let HP know when you need ink and they will send it out to your automatically so you will always have it.. just awesome nice

A good printer that prints efficiently. Would recommend to others.

I really like this printer for my home office but it does not do well with envelopes. Often jams & takes too may steps to change paper size etc before you can print on an envelope. This is my 2nd unit. The first was defective and was returned.

Better buy all of the replacement inks right now as we have had our printer for about 3 weeks and already need new ink- which only cost another $150. Also, to improve their profit on the same- you can no longer print with just a black ink cartridge- had to replace all 3 colors, despite only printing in Black and white- I have bought at least 15 HP computers in the past 13 years and 7 printers- but on this I feel like I was scammed compared to past printers I have bought. I guess it is time to check other companies out since the one I have always trusted is now in the scam business too.

All of the functions you need for a home printer plus 2 sided scan and copy, Only negative is a small screen.

My 13 yr old printer finally died, needed a new one

Replaced an older HP6978 that is no longer supported by HP. Great replacement printer.

It's just ok. I replaced a HP Printer that I had for a few years because as soon as the warranty was up on it, it stopped printing well even after cleaning and aligning the printer heads. I liked the idea of the ink tanks on this one but so far I'm not very impressed. The print quality on the standard print option is not good and it takes longer to print than the HP printer did. The feeder on the top of the printer has already jammed a few times. I will have to wait and see if the ink tanks make the other annoyances worth the switch.

Good printer but not as good as my older HP that had to be replaced.

Very satisfied with my purchase!!! Pricing was reasonable as well.

The unit prints fine. It is NOT as fast as my previous HP printer (office Pro 8600 Plus)

Love it! So much better than prior purchased printer. So easy to set up

Always can depend on Best Buy for quality orodevrs and always answers questions and provides support.

I have been trying for two weeks to get this printer set up. I have contacted with HP Support twice. The last HP 'expert" told me that this printer needs to be within 10 feet of the router in order for it to work properly. I have a home office. The router is in the living room. I'm not moving the printer to my living room to get it to work

Works wee. However the display is not very dark and hard to see.