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Customer Ratings & Reviews

$199.89
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The comparable value is $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1657 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the excellent print quality, ease of use, and overall strong performance of the product. They also appreciate its easy setup and compact size. However, some customers have noted concerns regarding its noise level and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,657 reviews
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a good product at a great price. It works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer 4 me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the exact printer I needed at Best Buy and it was on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Wouldn’t buy it again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its loud, and had lots of issues with air printing function. Spent 2.5 hrs on phone with HP support resolving the issue. Reloaded drivers 3 times before it worked properly air printing on 2 sides. Even though there were lots of good reviews, I would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer works great and does what it needs to. would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a larger HP all-in-one which was excellent. So far, about a month, has worked great. I did buy the Best Buy 4 year replacement warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stuck in Sleep mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good printer, but it goes to sleep often and you have to unplug it and wait for 60+ seconds and plug it back in because the screen does not respond and the power button does not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printing again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this printer. It prints from my phone and my laptop. Very cool. Love the fact that I can order ink from hp as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New HP printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not to sure how the instant ink works. I do not like having to go to HP Smart App to Scan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They don’t make them like they used to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer takes a long time to spool before printing making it slower than my old printer. Setup was unbelievably difficult with the software not working well. I had to have customer support reinstall the printer for me remotely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a first class service with respectful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature I like most is the paper feed. My previous HP printer had a rear paper feed that malfunctioned more times than I wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noisily. poor-quality prints. poor software and firmware. returned and bought another brand that am happy with. HP went downhill compared to our old HP printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product, I like to use it. Me and my husband love to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like HP products and also have a HP laptop. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need. But still having problems with bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, works very well. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Home Copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best copier for my home office. It don’t take up a lot of space and when you print it comes out perfect. I absolutely love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy With HP Office Jet Pro 9125e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with this printer.. not very reliable, will not scan more than 3 pages to computer at a time. Difficult to load papers into feeder properly....task buttons on many occasions have to be pressed more than once to get required function.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a stellar printer, once you figure out the tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. The only thing is the HP software won't let you set it up for printing from a cell phone. Says printer is blocked.

    I would recommend this to a friend