Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.89
Save $110
The comparable value is $309.89

Customer reviews

Rating 4.2 out of 5 stars with 1657 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the excellent print quality, ease of use, and overall strong performance of the product. They also appreciate its easy setup and compact size. However, some customers have noted concerns regarding its noise level and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,657 reviews
  • Rated 5 out of 5 stars

    Perfect Printer for our needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by Best Buy was perfect. Everything was expained and all questins answered.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Meeting Expectations

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week, I am not happy with the printer. It has an auto off function which is fine but when it starts up after going to sleep, it has to recalibrate and gives an error that it was not shutdown properly. The sleep mode can’t be disabled. I also just received a message that the printer cartridges are low and I have only printed about 10 pages. Disappointed as I thought it would come with more than that amount. I had an HP 8600 for 10 years or more with light printing use. Very disappointed at this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Hp for me

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine that I wanted. I needed a copier that I could fax, scan and of course print and I wanted a Hp. This copier fitted the bill.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don't do it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well at first (besides being loud) but after less than three months, won't recognize the HP ink cartridges! Wasted hours trying to troubleshoot then finally just picked up a Brother printer at Best Buy. Looking for a recycling center and have learned never to buy HP again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Use of printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay connected. Not just friendly. I may be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Does It Again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP does it again. This HP Officejet Pro 9125e is a solid machine. Scanning. Printing. Wireless printing. You cannot ask for more.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    We bought a Lemon

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we got a lemon - As soon as we plugged it in it said the printer head was bad. It kept saying there was no paper with a full tray. Even when hard wired to our network there were communication issues & the printer tray had to be opened & closed before it would print. We returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around with other brands and this model offered so many features it was a most buy. It’s been doing great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always like purchasing HP products. They last long and are good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OfficeJet Pro 9125e Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sales person was very helpful and help me make a great choice. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to print from my emails but it still doesn’t recognize my tablet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and Switch - Not Compatible with Windows 11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy this printer. It is not compatible with the Windows 11 upgrade. I cannot believe it is still being sold. The update went into effect two days after the return window closed as well. I bought it only a few months ago. Here is a list of supported printers https://support.hp.com/us-en/document/ish_4839960-4840167-16 Check here for compatible HP printers - what a rip off!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend have had several printers. This one is by far the best for the price works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Still learning how to use everything. Its a lot different than 8610. For the price you can't beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have not connected the printer to my computer, I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP printer to use at home and in an office. It meets our needs and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer helps alot of my office duties thanks best buy for the experience n help really satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jam and Jam and Jam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first HP printer that I hated. Jammed all the time. Luckily I bought an extended warranty so I was able to return it. HP even had the wrong sticker model on the side of the computer so at first, I was having trouble returning it because it didn't match the order. Customer service was great and we finally figured out that the sticker on the side was wrong. Not a big deal but I think an indication of how sloppy HP has gotten.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP-OFFICEJET PRO9125E WIRELESS ALL-IN-ONE PRINTER

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All HP printers are great products. They are the only ones I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great for home and office use. It performs exactly like HP claims it does. I would recommend it to anyone.

    I would recommend this to a friend