Customer Ratings & Reviews

EXCELLENT Product. Very fast, efficient and very user friendly

This printer works great until the time comes when you need new ink cartridges. 150 for the full color and black ink cartridge, and guess what? You can only use their brand. HP is a joke.

It’s table too small and it’s quiet when it prints

I love it how we can use wifi and peint everything thru our app

On a basic level, it works but I dream of throwing it out my office window periodically. Print settings has a mind of its own, no matter how many times you've saved your changes or set your changes as "default". It randomly puts itself to sleep (sometimes in the middle of printing). Not satisfied.

Great upgrade for my HP OfficeJet Pro 9010e Wireless AIO!

I tried to return the printer never having opened it, but was told that I could not because Best Buy has a 14 day return policy. If these are your terms, so be it, but I doubt if I'll ever make any big purchases from Best Buy again. I'm not saying that I will never shop there, just that with such a limited window for returns, I'll likely make larger purchases elsewhere.

I love my new printer it works perfectly. And lots of benefits

Seems cheaply made cartridges had a hard time reading for awhile eventually got it to work

Love this printer it was a great value for our business.

I am very disappointed in this product. I have been buying HP products for many years, but this one feels cheap and flimsy.

I do not have dedicated wireless in my office so I was concerned about printer to comoutwr connection and the ability to connect to InstaInk. I was told both would be fine. Now I need ink, I cannot connect to InstaInk and have been told my HP there's nothing they can do after a total of 3 hours. The print quality leaves wavy lines if printing a big block if color. Only thing I like is 2 sided scan.

Get another printer if you can. The ink carthriges that you get without the subscription run out of ink fast, and the subscription for the insta ink is not the greatest either. You get billed every month even if HP does not send you any ink since they only ship ink to you when the printer tells it your low on ink.

extremely loud, makes clunky noise when making adjustments, extremely slow in printing, can only use regular size paper, have to request print for one page at a time in a multi-page document, paper easily jams. Return printer.

I love it that was the best choice i make, no regret.

Printer was very difficult to connect to wireless.Took hours

Another good multifunction printer scanner from HP

Consistently has firmware crashes, paper jams, connectivity issues (bad even by HP’s low standards), gives false readings of the door being open, the paper tray not in all the way. Overall it’s a piece of junk. Returned after less than 30 days.

Touch screen way too small. Very difficult to find copying options, like changing size of copy. Also, seems to disconnect on its own from wifi, so I then have to unplug it and restart the printer for it to reconnect to wifi.

Definitely a Great deal and works great with insta ink.