Customer Ratings & Reviews

Overall, the printer does its job. the paper tray is short and copies, if making a lot, could bind when exiting. I feel like I have to stand near the copier to make sure this doesn't happen. Also, it's not terribly fast, but it's good enough for basic home use. It'd never work for an office, even a small office.

An excellent printer so far. Does not jam when printing on two sides. Would like the same menu that I had with my previous printer for Scan/Fax/Ink Levels. So far it is not available.

Good all around printer. They offered three months of free ink on the box but it was a gimmick by HP where you had to sign up for a monthly ink subscription and the first three months are free. You also have to choose how mang pages you think you will print when you sign up. The printer is great but the ink gimmick left me unimpressed.

Very good print quality, fast, and easy to set up on my network. I replaced an older HP that frequently lost network connectivity (I set up printers on my network) but this printer has performed flawlessly so far.

The printer. Is a great upgrade. It prints fast and efficiently.

I like this printer very much. Looks nice. Speed of printing is great. Scan feature is very easy to use.

It took 5 1/2 hours with the help of Geek squad to get this printer up and running. I used to be able to choose draft for printing in order to save ink but the printer will not print when I choose draft. I often get a warning that the printer will not print, however the printer prints.

Excellent printer. Needed a multi function office printer that could be transported as needed due to being mobile. Has all the features I need prints photos perfectly. Definitely recommend this printer.

This all in one HP product delivers the quality and speed I was seeking as replacement for a 20 year old laser jet.

Stayed having connectivity issues on the 2nd day. HP CS was able to help. 4 stars for a brand new printer having issues.

great printer! great working with Best Buy! Fast delivery!

Purchased this printer to replace 8610, that had hardware issues. HP printer has been spot on with setup, printing and HP instant ink already sending me replacements, for when I need it. I wish that this printer would have included 1 year worth of ink, instead of three.

Was concerned it would be too slow or poor quality but it works wonderfully! The scanning, while it only does about 20 pages at a time is fast and efficient!

Excellent customer service at Best Buy when I purchaesd a new HP printer. No problems in using the printer daily.

This product is use for home office equipment. A must to have to run your work from home business. I always use HP products.

Constantly giving connectivity errors. You cant use a direct printet cable because there is a sticker covering the port that says that you must use wifi. I currently have an error that says “printer setup incomplete”. Which points to the printer having some sort of cloud services and not being registered. Even though the printer somewhat “worked” previously. This is the most complicated printer setup that I’ve done and I’m an I.T. technician.

I bought this hoping that the well-know issues with the paper tray would have been resolved since the printer came out a few years ago. It isn't, and the paper tray is a very tricky pain to load--any deviation from perfection means problems with paper feeding. Otherwise, it's fine. You need patience for this one, and the learning curve for successful paper loading takes patience.

Love, love this printer. I've had good luck with HP printers and this one did not let me down.

Best printer we have ever owned very easy to use and ap is extremely helpful.

Works Awesome! Just what I was looking for! Hoping I have the same results as I did my last one which lasted about 5 years!