Customer Ratings & Reviews

Works great It was slow loading update out of the box but since loaded and restarted it has worked great

Scanning and printing produce good quality and tasks are easy to perform through the app

Very disappointed. HP not what it used to be. Had trouble installing software, printer worked for a while then in the middle of printing it stopped... had HP chat tech online for an hour to fix, he/she just made a mess, had many different printer devices loaded(?) nothing worked then lost the connection...I think they hung up! I deleted the mess, installed the printer again. Printing worked but three days later scan software had to be loaded...why? should have been done during install. Instructions are terrible, manual is a joke for a manual. I printed confidential stuff so how can I return this piece of junk now! $200 wasted!

I had nothing but error after error when I tired to install. I still can't register with HP to this day, gives me error after error. I tried using 3 different emails. They dumbed down the installation to the point that if you have a SINGLE PROBLEM, there is no answer as to what to do. Go to the HP website. but you can't, because if you are not registered, you can't get customer service. The printer paper tray is a very poor design. It's difficult to remove it to fill with paper -- because of the weight of the printer! I have to Lift the printer up at the bottom while I try to remove the tray. I feels chintzy and poorly made. the same goes for the printer cartridges. There is no "snap: to let you know that the cartridge is seated properly - you have to wiggle it in and hope it is seated. It's almost like the plastic they used is soft, and a little Malleable, which, I think, over time, will cause a failure of the cartidges as well. This should have take 15 minutes to install (& I am computer literate). It took two days to get the printer to print anything. then it printed a test sheet on every page I sent to the printer, or just plain did not recognize the printer. I got around it and finally got it to work -- but still cannot register on the HP website. I hate it. I hate the software which locks you into them counting the sheets you print, and then they was to ship you ink on a schedule. The problem with that, is it interferes with some software programs for photos and eliminates printer options that I KNOW I have, because sometimes you are not offered to "use the printer dialogue" to print. I hate it. Oh, and the printer is an HP OfficeJet Pro 9125e Wireless All-in-One Injet Printer with 3 Months of Instant Ink Included with HP +White (but I could not use that, becasue the hp website won't allow me to register). I'm going to return it.

Louder and slower than an older version that I was using

This all-in-one printer is way faster than i expected. Makes printing and scanning a lot easier. The integration with HP Smart App makes it seamless to use all functions through a smartphone, tablet or PC.

Prints very clear and detailed also the ink last an impressive amount of time

Easy to install! Great quality of print! Speed of printing is fine!

I love this printer/scanner! It is fast and easy to set up and run!

This printer was easy to set up and works great, much quieter than our previous printer. Downfall is the price of ink.

great printer / easy to use . this was a great upgrade to our old printer.

This is the best HP printer i have ever owned. The only problem I have is seeing the screen.

So far I am enjoying my new printer. No complaints.

Well worth the expense. I and my teaam are making great use of this printer and will continue to do so.

perfect for what I need to do. It does have a little larger footprint from my previous printer, but the ability to print double sided makes it all perfect.

Ever since buying my 2nd printer and it lasted years! Bought in 2007, my baby finally gave out. So I got a new HP and hope this one will last just as long, but honestly, I've never had problems with HP products - keep it up HP and I'll continue buying!

On paper this printer sounded great on paper but it is kind of slow and often just doesn't print things. Sometimes I have to send something 3 times before it will print. I have to jump through hoops to even see what's printing (secret code inside the cartridge door). I connect wirelessly therefore printing from various areas (not sitting next to the printer). This set up makes it just that much more difficult.

Good i like it better then my old one. Easy to use but screen could be bigger.

Some issues getting to connect with WIFI. Print is of good quality.

This printer jams real easy. With the brand ink it works great but ink that is offbrand. It doesn’t work as good.