Customer Ratings & Reviews

What a nightmare. I purchased the 9135e on April 14. Got it home and set it up. I purchased it because I liked the 2-sided printing options and the 2-sided scanning function. Of course I couldn't get them to work. When I tried 2-sided printing a prompt would come on my screen that I needed to wait until the 1 side was printed then reinsert the pages and select the 2nd side button. This printer should not have to have that happen. In any case that wouldn't work either. The page would print the first page and have it in the position to flip to print the other side and just freeze. I could not pull the paper out to flip it or anything. After a few minutes, the printer would just spit out the paper and I could not figure out how to get it to do what I wanted. I went online and found a suggestion on something I might do through the app I needed to download to set the computer up. When I followed the instructions and selected the correct menu item, the page that I wanted would display for and instant and then disappear. I decided to contact HP for help. Every way to contact HP for help requires you to enter the serial number of your product. When I did that, the message back was that my serial number DID NOT EXIST! I checked it over and over. Took a picture of it and checked again. Nope. I finally found a phone number and called it. The auto attendant required a serial number. Again they said it DID NOT EXIST! I finally found some selections through the auto attendant that got me to a live body. I thought my nightmare was over, but alas no. Now I have to send an email with my proof of purchase and serial number. When they get it, they will make sure my serial number is in the system so I can start over again and be recognized. I was a little hesitant when I purchased this, so I became a Best Buy member. That allows me 60 days to return something instead of the usual 15. If this doesn't get A LOT easier, I am going to return it and purchase something else.

works like a charm. Easy set up. I like that it has the two trays.

Prints fast. Easy to set up. We just recently bought it and have had no issues.

High quality printer. Little difficult to set up. Instructions not complete.

Set up was easy. I have only had for a short time, but pretty easy to use. Feels like it takes a little while to respond to print command, but once it gets started printing, its quick. For the price, great household printer.

Best All-in-One HP B/W/Color Printer, has all desirable features such as USB, Ethernet and Wireless Communication, Dual paper Trays for Plain and Photo Paper as well as Fax Capable. This Unit includes 3 Months of free HP Ink.

This is one of the better printers we have owned. Easier for senior citizens like us!

Prints great photos; nice having 2 trays and dont have to switch between photo and regular paper

Very nice printer I like that it has 2 paper trays. Seems to be very good quality and fast

Does a good job producing black and white or color documents. It is very noisy when printing. Also, so far I apparently won't print envelopes.

HP - OfficeJet Pro 9135e Wireless All-In-One Inkjet Printer w/ 3 Months of Instant Ink w/ HP+ (+ 1 Bonus Months Ink w/ Code) - White . heavy duty

This is a fantastic printer. Prints on multiple paper sizes, front and back, and in color. Works well with HP Smart app especially internet fax.

Nice printer, works very well. Using it for home and Church work.

Great printer. Fast and very easy set up. I recommend it to anyone

seemed more complicated to set up than previous other brand computer

Enjoy using this machine able to work with ease...

Was delivered as expected. Works like described,the print comes out clear

Great printer for home/family and home/office needs. Definitely worth a little more to get more capacity for your printing and copying/scanning needs. Easy setup too.

Nice home use printer. Easy to set up and use within 30 min of unboxing

While to print capability and quality are good, the scan function too many steps when using an apple product. I would not buy this printer again unless using a windows device