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Customer Ratings & Reviews

Your price for this item is $429.89

Customer reviews

Rating 4.3 out of 5 stars with 394 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 394 reviews
  • Rated 1 out of 5 stars

    Horrible printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it at all keep getting paper jam errors I’ve contacted hp several times… which they are pretty good at trying to resolve the problem … they have replace the printer 3 different times and I had the same problem with all of them… I will not be buying another hp

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Home and Charity Work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my former 8060 with This. working great so far. Has a lot of features I am still learning about. I like the Instant Ink feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This printer is not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved HP printers for decades -- but not this one. I bought it in November 2024 and have been sorry ever since. Printing on two sides in color is rarely successful as there will be blocks of one solid color rather than the intended image. And suddenly today, after six months of light use, it Will. Not. Print. At. All. because "rendering failed." Multiple attempts to install updated drivers and configure everything correctly did not solve the problem. Save yourself some trouble and choose a different printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Teddy7008

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding easy to use brought for my sister. She use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer!......................... ....... ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, just not built as sturdy as past printers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-in-One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AIO printer, nice having two trays for paper and the duplex copying/scanning functionality is convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this machine. Much better than old one, anither9100 series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need for extra equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it’s all in one, you don’t worry about 2 or 3 machines to get the job done. This printer has everything you need into one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Had to upgrade my other printer and I picked this one. Love the wireless printing and being able to copy pages as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get Professional help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install. Get professional help. Cheaper construction than my HP Officejet Pro 8625

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep up grading my HP printers with an HP printer cause once they are set up, I don't have any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chuck Long....Owner....A Niche in Tyme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible overall experience. Except for your technician who installed the printer and Assistant Manager at Best Buy who set up second appointment to correct malfunctions, very disappointed in this whole ordeal. Fax machine does not work properly....printer has sporadic episodes where doesn't print properly...."update" shows on screen but won't allow me to perform updates...only way to unfreeze screen is to turn machine off and then on again. I have a true "lemon"....Please give me my "Brother" printer/fax/copier back!!!!! And, someone please come out and either replace this machine or correct the problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally, what the fudge! Such a quiche printer. :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow and noisy. Wireless connectivity slow and cumbersome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lydia’s review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was simple and the salesman was professional. I was able to set it up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very capable printer in today’s time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable printer with a lot of options no matter what your situation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective unit and poor shipping from Best Buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor shipping, defective unit. Shakes violently when printing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy setup. HP printers are always dependable, support is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
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