Customer Ratings & Reviews

This is perfect for the at Home office. I just wish the Ink was cheaper.

This printer is awesome It is performing better than I anticipated

It is working very nicely and networked with my computer very easily

Easy to use. Good price. Good quality. Good value.

Quick set up and does what I needed it to do with no issue.

Disapointed in this model of HP printers. After 20 years of using HP at home and in my business, this model has been nothing but a challenge. Also, I do not like having to use the HP Smart app to print everything. Sorry I bought this printer

Ink cartridge loading issue, returning to geek squad to take a look. Brand new out the box haven't being able to use

Most Printers allow Microsoft Word to set up the type of Document being used. You have to assign a tray and the type of paper, envelope size, etc that you are using. Lot of effort that should not be necessary. Jammed several times. purchased another printer for back up. I think I will have to return and buy something less cumbersome to work with.

Called for technical support and was advised that the issue was with the operating system and that I should CALL MICROSOFT!! Who is the manufacturer??? If I was foolish enough to call Microsoft, what are the chances that Microsoft would immediately say I need to call HP???? I'm soooooooo disappointed; I'll be returning this and purchasing a Brother or Epson --- nothing personal... just business!!

Won't stay connected to WIFI. Tried Everything! I have updated all software, have updated hardware and it still won't stay connected. Turns off and on by itself. If I try to turn it off, it sometimes takes 3-5 minutes to turn off and then reboots by itself and still won't stay connected to WIFI.

Total nightmare - stay away from Windows Snapdragon and HP. Between MS-HP, someone screwed up a driver and I've spent hours online on tech and chat support. One person said, "The device doesn't support 2 sided auto printing' and, yet, it says it right in the BestBuy listing. There's a reason I buy Apple - US based English speaking and phone support. Good riddance, Snapdragon not ready for prime time. Oh, HP, you tried to upcharge me with your friend service on the weekend, yeah, that's a hard 'no',, I'll be switching to Mac and Epson/Canon. Peace, out.

During set up it wouldn't recognize the yellow print cartridge. By the end of my 45 minutes on the phone with tech support it wouldn't recognize any of the cartridges. Now HP is sending me a new one. But it won't arrive until 3 weeks from now. This is on top of a disastrous set up attempt with the 7301 Eco Tank model. I'm either cursed or HP printers are something to run away from.

Setup was horrible, HP wants all your informationan and wants you to setup an account to just do basic things. Installed on a windows 11 unit. Took forever. Worst install i have seen. I have setup 100s of small desktop all in ones. The process for this unit is ridiculously over complicated. I would never recommend to a friend or customer to go this route.

Unfortunately the quality of HP printers has significantly eroded. The 9135e didn't work from the time I took it out of the box. Setup software in the unit had an error in recognizing the ink catridges no matter how many times I tried OR how many cartridges I got from HP to try and make it work. Finally gave up and returned it

Out of the box it said the ink cartridges were missing or broken! Had to return for refund.

There was a problem with the printer and the ink was producing an error that resulted in an hour setup and call with hp. Hp is sending another printer but it will take 7-10 days and I had to pay a $1 deposit. Hopefully, second time is a charm.

Printed one document...then completely quit working. Could not power on at all.

First the good news. The HP OfficeJet Pro 9135e is fast. Now the bad news. The positive reviews can’t be trusted. The truth is, this printer is so poorly designed that it shouldn't even be on the market. It’s a cheap looking, ugly, square-cornered box. It’s noisy unless you use Quiet Mode, which slows it down. Worst of all, there’s no way to stop a print job in progress. You can’t leave envelopes or labels in Tray 1. If you do, the printer will grab them every time it runs out of letter paper in Tray 2, creating a huge paper jam. If Tray 1 is empty when the paper in Tray 2 runs out, the printer ought to continue printing when more paper is loaded. It won’t. The user has to intervene by pressing buttons on the control panel. 1. Printer runs out of paper in Tray 2 and stops printing. Control panel displays an “Out of paper” message. DO NOT press “OK.” 2. Load paper into Tray 2, and close the drawer. 3. The message on the control panel changes to, “Did you change the paper?” Press “OK.” This message persists for only a few seconds, so be sure to press “OK” immediately. If the message doesn’t appear, open and close the paper drawer until it does. 4. Control panel displays the “Out of paper” message again. This time, press “OK.” Printing will resume. If the user fails to follow this procedure exactly, the printer will stop printing after the current job completes and won’t print anything more. The control panel will continue to display an “Out of paper” message even though paper has been fully loaded. The only way to get the printer to start printing again is to reset it by unplugging it and plugging it back in or by turning it off with the power button and waiting for it to boot. The same remedy applies when it refuses to print after a software update. Unplug it and plug it back in, or turn it off and wait for it to boot. It shouldn’t need updates in the first place. The product should have been finished before it was brought to market. The updates improve the printer’s performance not one iota anyway. This printer turns pressing an application’s Print button into an adventure. The user never knows whether it’s going to print or not. When it doesn’t, no explanatory message appears on either the control panel or the computer screen. Nothing will print, but the user doesn’t know why. The baffled user has no recourse but to reset the printer. When he/she presses the power button to turn it off, the notification, “Error printing” may appear. How helpful! Sometimes, it loses contact with the wireless network. When it does, and the user tries to print, the notification, “Printer offline” appears on the computer screen. In this case, pressing the power button to reset it won’t work. The power button has no effect at all. The printer has to be unplugged and plugged back in to get it to print. You can avoid the wireless connectivity problem by connecting the printer to your router by an Ethernet cable or to your computer by a USB cable (neither supplied). Do this after the initial WiFi setup. However, even after the printer is connected to the router or computer, it frequently refuses to print. There’s never any apparent reason except that the software controlling the printer is defective. Every time the printer balks, the user has to press the power button and wait while the printer shuts down and reboots before it finally starts to print again. HP’s warranty is worthless. If you’re fed up with struggling with this printer, and you think you’ll get a better one if you return it to HP, you’ve never been more mistaken. The “replacement” you’ll receive will have no ink and no printhead. If you try to install the ink and printhead from your original printer in the “replacement,” you’ll find that you can’t. The “replacement” lacks not just ink cartridges and printhead. It’s also missing the mechanism that holds them in place. It’s a useless shell. If you’re foolish enough to buy this printer after reading this and other negative reviews, you will get exactly what you deserve for your foolishness: a horrible printer. Be sure to buy it form a retailer that offers a generous return window.

The worst printer you could ever buy. I have been having issue after issue since I bought it. Don't waste your money or time getting this printer.

Jammed every third page. Would not buy this again, waste of money.