Customer Ratings & Reviews

Fantastic printers. Very easy to set up and operate.

This printer is very nice and easy to use. The print is nice and clean and it prints very fast.

I print a lot of photos. This printer was a replacement for my 12 year old HP Inkjet that died after over 61,000 copies printed. I went through 2 other printers and returned them because they didn’t print photos on photo paper.

Best printer I have ever owned. Highly recommend this printer.

For $ 300.00 this printer is loud when it prints . I replaced a $100.00 HP printer I bought on sale about 5 years ago and had over 12,000 prints from it and even when it was new it was never this loud . Very DISAPPOINTED in this one , and in the specs they won’t list the decibels and now I see why . I wouldn’t buy this printer unless the noise doesn’t bother you .

Excellent ! The salesman was very helpful in helping me pick out the right one for me!

Great versatile printer that was easy to set up and use. It provides everything I need for my business and personal use.

This printer is just what we needed. It covers all yhe bases.

Works great! Was not that hard to set up when using the QR

Easy set up. Great printing quality. Simply a great printer overall.

Very good printer very quick and quiet. Easy to set up.

Really like the printer. It was a very positive upgrade.

The printer is fast, once it starts and my only problem with the printer is it's AI. About 1 week end I got an e-mail from amazon.com that my printer was low on ink so it sent a purchase order for the ink. Which was cool, but it ordered the wrong ink. And it did it twice, I've disabled the auto order and now I put in an order as needed and everything is great. The one thing I don't like is the short paper output tray, it's short and the paper is left with the top curved and it should be long enough for the paper to lay straight while other prints are going on.

It prints fast. The display is easy to see. It is not loud,

Excellent machine, quieter than the last one, Smaller, too

It’s a good printer. Serves my necessary printing jobs.

I purchased an HP printer that failed to operate properly within the first month. I contacted HP Support and spoke with several agents, each offering troubleshooting steps. I followed all instructions, but the issue remained unresolved. HP approved a replacement, but required me to return the faulty printer before sending the new one—leaving me without a printer for over two weeks. When the replacement arrived, the enclosed instructions stated I needed to transfer the printhead from the original printer, which was no longer in my possession. After multiple calls, HP agreed to send a new printhead. Unfortunately, the printhead arrived with setup ink cartridges that were incompatible with my printer model. I contacted HP again and was transferred to another agent who required visual confirmation via my phone camera before approving shipment of the correct cartridges. I complied, and was told the proper cartridges would arrive in approximately one week. From initial purchase to first support contact: ~1 month From receiving the replacement to awaiting correct cartridges: ~1 month+ To maintain printing capability, I purchased a lower-cost HP printer independently. Summary: The warranty and support process was lengthy, disjointed, and unsatisfactory. I encountered delays, contradictory instructions, and repeated escalations. I was unable to get the replacement to function. It sits in a box, and I now use a competitor's printer which works wonderfully.

Had a Brother MFC9330 CDW for 10 years. Worked great for 8, then not as good for last two. Always wanted to clean drums and other error messages. Scanning worked great. Purchased this HP to replace. Printing is fine, slower than the Brother by far. Scanning documents, especially multipage documents from the HP feeder doesn't even come close to the Brother printer. Brother is superior by far. The feed to the HP always takes documents in crooked. Brother was always straight. The only reason I didn't continue using the Brother is that the replacement part/parts to maintain the unit (after 10 years of use) was nearly the price to purchase this HP. Anyway, HP is just ok. Brother was way better.

Holds more paper and print faster! It’s a breeze to set up with the HP smart app

Great value and features at a very reasonable price