Customer Ratings & Reviews

Very clean desisgn, and has easy operatiing features. Great paper capacity and fast printing.

Great printer. It is easy to set up and is easy to use. We love the instant ink process. Perfect for home & small business.

Very happy with my printer. Easy to setup and catridges are easy to load.

This printer is a replacement for my 8620 that quit working. It's a good printer but not as easy to use as my old one. I'm still trying to learn how to use some of the features but I suppose it will come in time.

Very user friendly. Doesn't drop off the internet like our old printer did.

Excellent product, easy to use, quickly accessible to computer, super dependable.

works fine does the job - alittle annoying getting connected

The printer does everything I want it to do and more.

Best Printer Ever. This is our 4th model over the years. Best Buy's Service is 100% customer oriented.

Works perfectly as I expected from an HP printer. Easy set up and I can print from anywhere!

So far so good. I had the one a step up from this one for work and loved it. But no longer available, so I tried this one.

Easy set up and easy to use. So far no issues. Has cool features to print/scan wireless or directly from a computer.

It prints and scans nicely. Like that it came with starter ink and paper.

Great printer , like the way it print , copy , scan fax . it make my life much easy.

It was easy to setup. It works well for daily tasks.

Great unit. Love the two paper trays. Easy to connect Footprint is great

Excellent printer! super fast printing- great quality easy to set up.

Works good, the WiFi printing is great. Very easy to use.

I like the way it prints. The colors are pretty.

What a nightmare. I purchased the 9135e on April 14. Got it home and set it up. I purchased it because I liked the 2-sided printing options and the 2-sided scanning function. Of course I couldn't get them to work. When I tried 2-sided printing a prompt would come on my screen that I needed to wait until the 1 side was printed then reinsert the pages and select the 2nd side button. This printer should not have to have that happen. In any case that wouldn't work either. The page would print the first page and have it in the position to flip to print the other side and just freeze. I could not pull the paper out to flip it or anything. After a few minutes, the printer would just spit out the paper and I could not figure out how to get it to do what I wanted. I went online and found a suggestion on something I might do through the app I needed to download to set the computer up. When I followed the instructions and selected the correct menu item, the page that I wanted would display for and instant and then disappear. I decided to contact HP for help. Every way to contact HP for help requires you to enter the serial number of your product. When I did that, the message back was that my serial number DID NOT EXIST! I checked it over and over. Took a picture of it and checked again. Nope. I finally found a phone number and called it. The auto attendant required a serial number. Again they said it DID NOT EXIST! I finally found some selections through the auto attendant that got me to a live body. I thought my nightmare was over, but alas no. Now I have to send an email with my proof of purchase and serial number. When they get it, they will make sure my serial number is in the system so I can start over again and be recognized. I was a little hesitant when I purchased this, so I became a Best Buy member. That allows me 60 days to return something instead of the usual 15. If this doesn't get A LOT easier, I am going to return it and purchase something else.