Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,232.99
Clearance
The comparable value price is $1,449.99

Customer reviews

Rating 4.5 out of 5 stars with 752 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the performance, graphics, refresh rate, and build quality of the 15.6" Gaming Laptop. Many appreciate the speed of the SSD. However, some users point to the battery life, fan noise, and screen flex as areas needing improvement. Concerns were also raised regarding the storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 752 reviews
  • Rated 4 out of 5 stars

    Great gaming laptop for beginners

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These specs are really good for this price point. But they're pretty weak for heavy duty gaming, so it's great for casual and light games. The webcam isn't flattering, haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for gamers that dont have room for desktop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i switched to this laptop from a xbox one x and have a nice gaming sony tv and the games play incredibly more smooth on laptop. its crazy after playing xbox for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work and play

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something with plenty of horsepower for work and play. This computer really gets the job done at a competitive price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves this pc well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is so good barely to no lag on high paced games my son is In love with this laptop best bang for buck and he can use for a few years for gaming and school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very powerful and is a great asset for me as an engineering student at Akron. It's powerful enough to run matlab and solidworks, and it is very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the laptop as a secondary computer. I do not use it that much but when I do I don't have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop at a Great Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and pickup during COVID was easy. Great gaming laptop priced well for the power/features it has. Also happy to be supporting a brick and mortar store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son did a lot of research on this gaming laptop. Thanks to sales rep, Danny, in Patchogue for his incredible knowledge! Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing gaming computer and when it was on sale, it was a steal of deal! I would recommend this to any gamer out there looking for a gaming machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for home use and occasional gaming. GoI’d so far. Added a 2T solid state drive in an open slot to give me more storage. Pretty quiet and easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games are amazing. Only issue noticed is when watching a movie app it will glitch when pausing (or sometimes when playing the movie). All else seems great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop, Very Impressed !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome ! Very little Bloatware if any, and HP Definitely upholds it's reputation with this laptop to all standards and then some !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    RTX 2060 Failure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop about 4 weeks ago, excited to run CAD software on it. Worked fine for 3 weeks and the RTX 2060 failed in the middle of a design project. ( I am not a heavy user, less than 20h of usage in 3 weeks and never left it overheat). Tried everything to fix it and took it back to Bestbuy. Their diagnostics confirmed the problem and it would be sent for repair. No other options except repair as i was told at Bestbuy and i wish there were other alternatives since this problem is known. It will take 2 to 4 weeks to repair. This is unacceptable at all.... New laptop that fail prematurely and a long waiting for the repair. Not sure if i should trust this GPU in the future. I did some digging and found out that the RTX 2060 has a high rate of failure. I am sure HP and NVIDIA are aware of this problem by now, but there are no strategies, made publicly, to address this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp omen gaming laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. This thing is a beast it has a fantastic screen, great hardware and overall it's a great machine. I totally recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Overall Gaming Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently one of the best laptop designs with RTX graphics. Great thermals. Only downside is the slightly flimsy screen, but not a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for college. Had everything we were looking for with the added bonus of being a gaming laptop. Price was perfect at $300 off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big question for many -will it run fs 2020?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased to yes and very well. Gets 60 plus frames with medium to high settings, 35 to 40 even at JFK, with good thermals, 60s to 70s, seldom above 80.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price but the cpu often hits 100% usage when running multiple programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, professional looking laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to flashy, good specs and the casing is not cheap plastic, only drawback is no ten key pad, but those are always hit or miss in 15.6" laptops

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't last 3 years

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the computer for less than 3 years and it just randomly died. Tried a hard reset, and it seems there is a hardware issue. No damage at all. Just stopped working in the middle of a Zoom call. Never buying a PC again and sticking with Apple.

    No, I would not recommend this to a friend