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Customer Ratings & Reviews

Your price for this item is $1,529.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.3 out of 5 stars with 186 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the laptop's performance, design, and speed, with many praising its smooth gaming capabilities and sleek aesthetics. However, customers are negative about the battery life and fan noise, citing these as significant drawbacks. Some users also reported issues with screen quality and heat generation. Overall, the positive aspects of performance and design seem to outweigh the negative feedback regarding battery life and other minor issues for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 186 reviews
  • Rated 5 out of 5 stars

    Fast laptop !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop … fast ! Great screen and definición , recomended !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy user interface. I use it all the time for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fuc yeah add samsung gas bullit it fffffffffffff oooooooooooo ffffffffffffffff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need to do and has plenty of space on the hard drive .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful processor and high quality images. Like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, very reliable, cooling is superior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves it for his engineering program in college. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great computer and is very fast and easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of RAM, and performs well as a result.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    1800 for this?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is terrible I don’t know how they get away with saying it last 12 hours. Also whenever it’s under the high load the battery drains because the charger it comes with cannot supply what the computer’s maximum wattage is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been an amazing laptop. I did however upgrade my storage to two terabytes of space since the 500gb wasn’t enough

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OMEN Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video conks out while playing popular games causing me to have to reboot the PC as the only solution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FANS FANS FANS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally no way to control fan curves like you can with the ASUS G15/14 lineup. Just a sloppy manual mode with really high low end RPMs. What does this mean for you? Even when idle, sub 50 celcius, the fan will kick in annoying you. I dont want the fans on when im sub 50 degrees just browsing YouTube. This has been a known issue and HP has yet to make fan curve modifying a thing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok computer but the 51 my when it should have been 60 it’s going back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap feeling for the $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It felt a little cheap for beings over $1500. Returning it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Dead Pixels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Week in I had a dead pixel across the screen. Two months in I had four additional spots with black lines across the screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Unit/ constant freezing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I spent over $2k on this gaming laptop, I was expecting a premium experience. Not constant and unpredictable crash and freezes. Playing with games with friends or solo has now become an unpleasant experience for me. HP suggested to get a 32 GB flash drive, a working computer to download the recovery, and then run the recovery? I would now have to back up all my games too right or re-download them? This is a lot of work for a consumer to go through to fix a defective unit. I will be requesting a refund from HP. They lost a costumer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $1800 paperweight, buyer beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black screen that would not boot within 30 Days of purchase. Best Buy wouldn’t do anything because I installed an ssd. Not a thing- like literally (geek squad) wouldn’t offer a tiny bit of help. I had to take out the battery , reseat the ram, and hard reset the bios to get the Pc to function again. For $1800 in less than 30 days that is unacceptable. And to have zero support from the establishment was really disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    backlight bleeding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    backlight bleeding after replacing 3 same model every time have issue everything else was ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $ 1750 paperweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 day of use, i couldnt return it because o took the computer to Brazil so now i have a $1750 paperweight Hp and Best buy never more

    No, I would not recommend this to a friend