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Customer Ratings & Reviews

Your price for this item is $1,049.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 574 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the performance, graphics, price, RAM, storage, and build quality of the 16.1" 144Hz Full HD Gaming Laptop. Many appreciate its strong performance and visuals, finding it a good value for the price. However, customers are negative about the battery life, screen brightness, heat, fan noise, and weight of the laptop. Some users experienced issues with overheating and excessive fan noise during demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 574 reviews
  • Rated 3 out of 5 stars

    Keyboard stopped working after 3 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer on Black Friday. Unboxed it a day later and within three days of minimal use the keyboard completely stopped working. Now I have to send my laptop in to HP to possibly get the keyboard fixed or they have to send me a brand new computer. Be weary, when purchasing this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best i can buy at the best store in west covina

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Bought it for my son. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Interface is seamless. Display os great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m amazed at the speed of the Omen. I have a lot to still learn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp omen great laptop bad audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing is great but the audio. It’s trash audio

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does't run games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Laptop. It can't even run games even though its called a gaming laptop. It has a huge lag delay even though my wifi is in good condition. Can't run league of legends or roblox and gets like 1000 pings and HP can't firgue out the reason for it and tends me to pay additional money in order to get this fix which is a waste of my money and time. I really regret buying this and hoped I wish I haven't bought this since it wasted so much of time and had so much hope for an HP Gaming Laptop........ Please tell me what I can do or anything! This laptop has no good instructions on how to increase performance for games or even play games at all

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for school and light gaming and I have had no problems with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all our needs for gaming and business and family,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high end gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadles anything i throw at it ,games look great on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product. My experience is good with product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp omen computer lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just set up- seems ok so far a lot different than my IPAD

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Challenges with Battery Recognition on US-Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your English is quite clear, but there are a few minor corrections to improve it: - "equipament" should be "equipment". - "Battery" doesn't need to be capitalized unless it's the start of a sentence. - "leave on USA" should be "live in the USA". Revised sentence: I bought this equipment last month, and I just realized yesterday that the battery is not being recognized. If you do not live in the USA, be aware that local HP support may not accept to help because of the acquisition in the USA.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the expensive price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm quite disappointed with this laptop. The graphics are not anything special and, mostly, I'm having issues with it after just a couple of months. I use it to teach English as a Second Language online and there is a delay in that causes my voice and mouth movements to not line up. This is horrible for my work and HP hasn't been able to fix it. Now I need to get another laptop and I just wasted a ton of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT PURCHASE THIS LAPTOP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret the day I purchased this computer. This computer stopped charging while running (1) year after I purchased it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and meets the architecture requirements

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Alot of memory for what i need. Price was right

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 1 out of 5 stars

    Stay away from Beat Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 months after purchase the screen went black, probably toasted. Bestbuy? No one to talk to, they say it’s not their problem. - my best advice - never buy at Best Buy. Go directly to the manufacturer- at least you will have someone to talk to when it breaks. Stay away!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Omen would have been a great purchase, except that it lacked a touchscreen and a backlit keyboard. I ended up exchanging it for a different laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charging adaptor not working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot a problem with charging, I think problem is in the adaptor,

    No, I would not recommend this to a friend