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Customer Ratings & Reviews

Your price for this item is $934.99
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The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 545 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 16.1" QHD Gaming Laptop's impressive performance and graphics capabilities, along with its build quality and competitive price. However, some users note concerns regarding battery life, heat generation, and fan noise. A few also mentioned issues with the screen and the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 545 reviews
  • Rated 5 out of 5 stars

    Excellency Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful machine, quiet cooling, nice design with metal body.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, a lot of, a lot of memory. Great design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome. Lot's of memory. Slim and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 1 out of 5 stars

    Not worth the price.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I'm very unsatisfied with this laptop for the price that I bought it. The screen keeps flickering even though no damage has been done to it. It can not handle google chrome any more which for a 1000+ laptop I expect it to do. I only have FF14 on here and while the graphics are gorgeous I just expected more from this. Less than 6 months and I want to get rid of this.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Jessica,

      So sorry to hear that you're having trouble with a flickering screen. That is certainly not the kind of experience we would like our customers to have and I can imagine how frustrated you must be, so I'd like to step in here and help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including Display and Touchscreen issues. You can find that site here: https://support.hp.com/us-en/help/computer/display-touchscreen-issues

      If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. You can find us anytime at support.hp.com.

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/check-warranty

      Alexis
      HP Care HP

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very nice design and great to adjust settings depending on your task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. I wasn't expecting such a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this laptop. I'm replacing this for an earlier version/model of Omen (Omen 15). This is a much speedier version (I9 vs I7 processor) with an upgraded/advanced GeForce RTX 3060 video processor. Very quiet too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its what i expected it to be and i love it. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, very cool machine, literally. Great gamer!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer talk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean after trail and error my computer finally works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable price for this spec. It’ll be better if the cooling is optimized

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good for Netrunners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this machine for work and for play. It's portable enough that I don't mind carrying it from office to game room, but still has the power to play games on high resolution (currently playing through Cyberpunk 2077)

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    DO NOT BUY FROM BESTBUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the first update, I had a visible line at the bottom of the screen that just won’t go away. I cannot contact BestBuy because they are not answering. My screen turn off by itself suddenly and comes back on every once in a while. BestBuy have become the worst place to shop for tech as they have been selling shelved products to people without caring. So disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Omen HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a tank! Just works and looks sleek..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Acad workstation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Architects office for CADD drafting and manipulation of large files. Works without stuttering.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No problems with Diablo!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband plays Diablo a lot and says this laptop is bad As........ He loves it and all its bells and whistles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Omen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do when I need it to do it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent gameplay, weird fan noises

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played overwatch 2 on it. Game play was decent , fps was good. Fans started making weird noises. It sounded awful, like a truck driving over gravel road, that’s what the fans sounded on Day 1 ! So I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Low key great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a couple of days and so far, it's amazing. I'm about to try it for CAD and eng simulations, should write about it when done.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Loud Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy loud!! It is hard to keep focus around the computer.

    No, I would not recommend this to a friend