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Customer Ratings & Reviews

Your price for this item is $934.99
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The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 545 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 16.1" QHD Gaming Laptop's impressive performance and graphics capabilities, along with its build quality and competitive price. However, some users note concerns regarding battery life, heat generation, and fan noise. A few also mentioned issues with the screen and the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 545 reviews
  • Rated 2 out of 5 stars

    Freezes a lot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for almost a year, and based on my ownership I would avoid this laptop. Worked ok for a couple of months, and since it has been intermittently freezing when playing games or browsing the internet. I have worked closely with HP Support with the issue (appears to be common with HP Omen laptops), but no fixes yet. Previously I owned a Asus ROG gaming laptop which was a much more reliable product for the time I had it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price compared to other company's units...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get the i9 HP Omen computer.... dont forget to go into the RTX 3060 Software and set the defaults to use the Graphics card for video and photo editing... and if you have video editing software make sure you select the nVIDIA 3060 rather than the INTEL CPU...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Super fast. They did send me the wrong one but still a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super cool laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and great value. Runs smooth and fast. Love it! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter and she just loved it so much. It’s smooth, fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not good If you possible send me new battery original

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. Runs everything super smooth, amazing machine for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is satisfied with purchase. Does everything we need plus can play some games

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    The worthiest laptop I had in my life

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give -5 stars I'll do, less than 6 month and the microphone failed and should be replaced by the warranty. This laptop is the worthiest laptop I had in my life, the battery life is 2 to 3 hours so I should carry a huge portable everywhere. I don't advise anyone to have it,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older laptop with this new one, way faster and so easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Omen is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very fast and meets all of my gaming and surfing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is super fast and the graphics are amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    ZERO STARS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shortly after initial start up began having BLUE SCREENS. After doing all I knew to do and consulting with techs for advise their best advice was to exchange it for another. I returned it and bought an Acer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flap is very wobbly but best buy service is very best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crashed immediately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this for a great deal in open box-good condition. Bought it and drove an hour to pick it up at the closest store they had it at. The laptop crashed within 20 minutes of use, and kept crashing every time I tried to use it. Took it back to Best Buy for them to fix, only for them to tell me that there was nothing they could do. I understand that in the condition I bought it in, there could be some issues but I expected it to at least be usable. Returned within a day of getting it. Take this review with a grain of salt because I didn't actually get to use the laptop much, but the whole ordeal was very frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't cut corners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really disappointed with the missed opportunities with this machine. No face recognition, no fingerprint scanner, 300 nits....it's just really unfortunate. This is an ok buy if tou don't care to do anything but normal laptop use. You can find something cheaper with more power probably....

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Howard,

      Thank you very much for your review. We are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.

      We always aim to please, so if we can assist you with your new OMEN or if you would like some help in selecting the product that may better suit your needs, please don't hesitate to reach out to us directly at support.hp.com.

      Alexis
      HP Care HP

  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it's exactly what I needed for a laptop. It can play anything I would want at an exceptional frame rate. Its capacity is more than I would ever need and surprisingly Windows 11 isn't as bad as it's made out to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very fast and responsive and hasn't choked on anything yet. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for home and school! Easy to take to classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves this laptop and I added a 32" monitor and he really is enjoying both

    I would recommend this to a friend