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Customer Ratings & Reviews

Your price for this item is $934.99
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The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 545 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 16.1" QHD Gaming Laptop's impressive performance and graphics capabilities, along with its build quality and competitive price. However, some users note concerns regarding battery life, heat generation, and fan noise. A few also mentioned issues with the screen and the laptop's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-545 of 545 reviews
  • Rated 5 out of 5 stars

    B manager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for school and also buisness

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    OS System Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these and sending both back to HP due to continuing issues with the blue and black screens of death. They worked fine for a couple of days and then the issues started out of nowhere. Then finally one of them locked up and I could not access windows at all. HP support states it’s an OS issue with windows 11 updates however my college students are now without PC’s as they are being shipped to Texas.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for gaming but bad internal speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for a couple weeks and immediately after opening it took around 4 hours install Windows. The internal speakers were not very good, they sounded cheap which is not good for me because i dont like wearing headphones all the time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buyers Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was problematic, and importing my data from a previous (now outdated) computer was nearly impossible. This computer is only recommended for those who are very familiar with it already.

    No, I would not recommend this to a friend