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Customer reviews

Rating 4.7 out of 5 stars with 236 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-236 of 236 reviews
  • Rated 5 out of 5 stars

    Omni book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to interface with the software. Geek Squad were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing help from geek sqaud they helped me return my laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it for our child for school. We are very pleased with the quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's functional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheapish. But it works, which is what matters. Try not to install too much bloatware/let Microsoft invade your privacy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading operating system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from both a sales perspective and Geek Squad to move me from windows 10 to 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an older HP windows 10. This one has windows 11 pretty much the same. Geeks were very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sticky Touch Pad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but my touch pad sticks. It started two days after I used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price! The UX is very good and getting up and running was a breeze.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very average in speed, battery life. While the price was definitely desirable under Black Friday sales it probably was short sided in performance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I expected. Windows 11 basically all it has going for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to figure it out. It's different from what I an used to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broken cpu

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit crashed during set-up and we had to send it to hp for repairs. this process has taken 2 weeks and we are still waiting for a repaired cpu. not a new one like we purchased. really let down.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waiting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased and left with geek squad ti get ready for pickup. still have not heard from geek squad wheter it is ready or not. it has been over a week. not happy. good somebody advise us what is going on. where is the new purchased computer??????????????????????????????????????

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great Laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, love it! QUICK, EASY & CONVENIENT! Just what I was looking for & lightweight too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better, and it's really bulky.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had laptops that I liked more. For whatever reason, even brand new, this laptop sometimes runs a little more slowly than I'm used to. The battery life isn't great either. And it's pretty bulky and feels a bit cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop and durable to use anywhere you want, i love it

    I would recommend this to a friend