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Customer Ratings & Reviews

$1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 312 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent overall performance, screen quality, and portability, often praising its strong processor speed and attractive design. They also find the battery life acceptable and appreciate its light weight. However, some customers have expressed concerns about the limited port selection, occasional touchpad issues, and the desire for more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 312 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Laptop but Lacking One of my Requirements

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most laptops in this category have a 4 cell battery. This one has a 6 cell battery. The laptop has all the bells and whistles, camera shutter, face recognition login, fingerprint log in, 2-in-1... The laptop was missing one option I must have. I want manufacturer bloatware to include a battery saver. When the AC adapter is connected, the battery can't charge beyond 80%. Since I keep my laptop stationary 90% of the time, it's my must have. Though this model has a better battery than most, it didn't have this option. I returned it for one that does have battery health software. One other thing. The first day it was unstable but after the HP updates and windows updates it became stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image quality. Love the touch-screen feature and the fact that it can convert into a tablet. Will have to use it more to list more qualities. Used for school / college.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wS looking for a slim 2 in 1 laptop, something very light compared to my dell laptop, it has a really nice sized screen great quality. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressive Notebook Design for Productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase this notebook PC is amazing, and I couldn’t be more satisfied with my decision. From the moment I started using it, it was clear this machine was built with productivity in mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new laptop. Great display. Super fast. Lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Buggy Beauty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't pay top-dollar for this laptop; I was able to find it open box while also on sale so I got a great deal. The screen is gorgeous. It's light but feels well made and sturdy. It's snappy but does get bogged down easily; looking at Facebook on Chrome while downloading a game on Steam had it lagging badly. It has some weird bugs that I saw another reviewer mention. The mouse pointer randomly resizes itself and has to be adjusted. Also the fingerprint reader has gone out and I had to disable and reenable it to get it working. I'm hoping this all gets polished in updates. Overall this is a great laptop that looks beautiful, it's not perfect and I would've already returned it if I'd paid full price, but for entertainment, web surfing and LIGHT gaming it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Omnibook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a short few weeks of use, I am really pleased with this omnibook. Upgrade to windows 11. Lightweight, small screen was my preference, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very demure, mindful and modest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is lightweight, quick, and intuitive. It fits neatly into my Longchamp tote and slides easily out for a quick tidy-up of anything that requires my attention. My final verdict is that it is very demure, mindful, and modest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop it’s so nice and sleek, very fast and also very advanced with the technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Performance and Beautiful Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP OmniBook Ultra Flip Copilot+ from Best Buy and it has honestly exceeded my expectations. The 3K OLED touchscreen looks amazing, it’s super fast thanks to the Intel Core Ultra 7 processor, and the Eclipse Gray design feels sleek and modern. I love using it for work, browsing, and watching movies. The battery life is also great. I definitely recommend this laptop and shopping at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Great battery and display. Touch ID sometimes doesn’t work well, but it rarely happens.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me was very knowledgeable and very nice. I love my Laptop!! It is fast, keys are easy to read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop – Powerful Performance & Worth Ev

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeded my expectations in every way. The performance is super fast and extremely smooth, whether it’s for office work, coding, multitasking, or entertainment. Apps open instantly, and there’s absolutely no lag, even with multiple programs running. The build quality feels premium and solid, the display is sharp and vibrant, and the battery life is impressive for daily use. The keyboard is comfortable for long working hours, and the cooling system works well without noisy fans. Overall, this is a great value-for-money laptop with reliable performance and modern features. I’m very satisfied with this purchase and would highly recommend it to anyone looking for a powerful and dependable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice has good features! has a lot of usage, vibrant , vivid pictures! You have to trust HP

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it—it's the ideal laptop for my son. ✌️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Get 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a versatile, powerful device that perfectly balances performance, portability, and innovation. Whether you're a student, professional, or casual user, this device is worth every penny. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop!Was actually going to buy a replacement surface pro because mine was 10 years old and wouldn’t take windows 11. When I priced it out the equivalent to this laptop was close to $2000. I couldn’t justify an extra $900 for a detachable keyboard. I never used it without it much and this this can be used as a tablet only anyway!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The Best Laptop ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is quite portable, fast and efficient, I use it with drawing programs, the Office package and more, an excellent piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Long battery life and fast enough for every day uses. Track pad and touch screen work well. It can do light gaming, but you will probably need to use a lower resolution.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is about HP and their customer service. I have reached out to them about 10 times and have case numbers. They have taken remote control many times trying to fix app issues and performance issues. I have reinstalled windows about 7 times. Maybe more. They did have me return it and they installed a motherboard and battery. Got it back and still problems. Again reinstalled windows 11 25h2 per Micosoft. Still app issues. They have had it now for about 2 months off and on and now say 1 more month due to parts. It has been a frustration just communicating and getting help. In the meantime I have my money tied up in a laptop that functions very poorly intermittently. Am I wrong to get sick of all the delays and problems getting it fixed? I am a total tech person and do have the extended warranty through BB. But they recommended I return it to HP for repairs. In my mind, customer service should be the most important factor in a purchase and I can't seem to find it here. This is a premium model and I am disappointed in how this has played out. I am mentioning it here as to be aware that customer service should be number one. But wow this is frustrating to deal with.

    I would recommend this to a friend