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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 301 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 301 reviews
  • Rated 5 out of 5 stars

    Excel product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Quick response and lighter in weight. Easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for many purposes. Bought it for college, the touch screen is amazing and the CPU chip allows for fast loading. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 2-in-1 Laptop with great battery life. Build quality is outstanding and screen is very vibrant. Only con is the price, buy it on sale or as an open box item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sticky delete button, good otherwise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, works as intended, though the delete key has a hard time coming up sometimes. It was like that out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice going

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, smooth. Compared with the nightmare I've had with the Surface 11 ARM (which couldnt connect with anything), the Lenovo Yogo (which couldnt connect with my headset), the Dell 9450 (crazy expensive, slow, heavy, crashed non-stop), this is a very good buy. I only wish the 32g version was readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer and a great price. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice PC but key is a great support team! I highly value your Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well balanced laptop, great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop all around. Favorite thing is the charger design in the corners. For a lightweight but powerful laptop the battery life consistently surprises me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unexpected Deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but it was the salesman that helped me the most. I normally just buy things online but I was in the store to look at what I was going to order. This salesman with little told me about a deal where I could get a credit card and save 15% off with store credit and the BestBuy+ deal where if the price dropped I would get the cash back that saved me $500 in a couple of weeks. Awesome deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Open Box - Excellent Condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about buying an open box listed as "excellent condition", but it turned out to be a great purchase and indeed was in excellent/perfect condition. I ended up getting a great deal, and I am happy with this laptop as using for my daily driver. It isn't as powerful as my Legion 7i Gen 8, but it gets fantastic battery life and a gorgeous OLED screen instead. Kudos to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, good in quality and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great; found pen that works with it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I’m liking the Copilot AI, however, I wish it was able to work offline. I had no idea which pen worked with this laptop because there was no listing of compatible accessories. But I was able to research it and found that the 3J122AA Rechargeable MPP2.0 Tilt Pen works. I had to buy it outside of Best Buy as they don’t carry it in store here nor online. It works perfectly and meets all my needs as an author and illustrator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gift I ever gave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally loved. The best gift I ever gave. I’m recommending this for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite ultrabook.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is good. The preformance is good. This is a ultrabook. Do not expect high end laptop preformance from a thin and light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omni Flip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome!!! I had no problem installing it and I love how I can flip it in half and still use it when there is no space on my desk. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice laptop! I love the features on it. It’s great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best configuration and excellent open box conditio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were cheaper options for this memory and processor configuration, but ultimately the flip functionality, tied to the stylus made a difference. As did the keyboard and very sharp screen. Still wanted an Intel processor rather than Snapdragon for software compatibility as well. Superb deal with BestBuy open box, in excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken me a while to get my new computer working how I want it, but it is a beautiful machine with a great screen. It’s as bright and clear as my television. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slimmest and best ever competition to the macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim profile, multitasking and usedul for travel, 2 in 1 is a positive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great efficiency

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great battery life and pretty good performance, the iGPU is surprisingly good, intel has come a long way.

    I would recommend this to a friend