Customer Ratings & Reviews

What the heck is this AI stuff? Actually this old man can only describe it as a supercharged search engine but more. You can get it to search for information and it will provide a summary of the result. I've seen more and more computer vendor help sites leveraging AI to assist customers troubleshooting their component or system. It's the wave of the future and hopefully it will make our jobs and life easier. With the AI wave upon us HP has come out with a Windows Copilot powered 2 in 1 laptop. The specs are awesome for a daily driver for school or work. It's 14" touch screen and ultra thin size, along with weighing in at under 3 pounds, it is the perfect to toss into a backpack. The Intel Core Ultra 7 with 16 GB of memory gives this 2 in 1 plenty of horsepower to run your business apps with ease. The 1TB SSD give the laptop plenty of headroom to have those apps along with any files (and why not some media files, although streaming seems to be the preferred method for that content). 3K OLED display powered by Intel Arc graphics has a respectable resolution of 2880 x 1800. The display sports Gorilla Glass making it resistant to scratching and mild abuse. I wouldn't recommend to use for gaming. Games eat up storage pretty quickly unless you stream or use cloud based. I loaded up one of my favorite AAA games, Days Gone, and even on low graphics settings I got a lot of stutter and dipping frame rates. It might be better for something like PUGB or other less graphics intensive games. I especially like 2 in 1 tablets for a few reasons. Standard laptop orientation is amazing for day to day use but if you need to go keyboard-less you can flip int quickly into tablet form and with the touch screen it's more than capable. I use the 2 in 1 for another reason. If you flip it but not all the way flat, making like a tent, I use as a portable table top display for trade show slideshows or if I'm doing training with a small group I don't need a projector. I can just flip to a tent (inverted V) and I do my tabletop demo or power slides. It's a real effective method and something I use often. For the size the speakers are surprisingly good. Plenty of volume, no rattling, good sound quality. Thumbs up!!! The I/O is decent although you may need to invest in a external I/O hub to gain some features. With two Thunderbolt ports you can plug in a USB-C input monitor, use the other to charge or plug in a fast external drive. For me the angled ports off the back corners is a bid odd but makes sense as it's not quite side and it's not quite back, more out of the way I suppose. The Omnibook Ultra also comes with one USB-C port on the right side and a headphone jack of all things on the left side. I only say that because I assumed most devices were strictly going Bluetooth. I'm not complaining mind you. All I/O is welcome. However, due to the thin profile it is lacking a USB-A port, ethernet jack and no SD card slot (micro or otherwise). Although the WiFi 7 adapter is fast enough if you have a comparable WiFi router. Now to address the lacking I/O. I found it necessary to acquire a USB-C/Thunderbolt hub that not only gives me the capability of plugging in a HDMI monitor or projector, I gained two USB-A ports and a SD card slot. Most can be purchased for under $50 and it's proven to be a necessity for my travels. I can now use my USB-A thumb drives, external hard drive and SD cards. It's a great lightweight and nimble laptop/tablet for everyday use but don't expect to do any serious gaming with it.

Hard to review this item when they gave me the wrong item at check out and had to return it.

Stopped working after a month. Would not recommend.

Got the laptop in open-box condition from Gessner drive branch in Houston, took it out of the store and checked it, only to find that it had a totally different laptop inside the box (specter). Brought it back to the same branch of best buy and the employees and general manager were exceptionally rude to me and refused to admit their fault and return. Would give 0 stars if possible.

I have owned a lot of laptops but this one is definitely unique. With the direction technology is heading and how often it changes, this powerhouse of a laptop seems ready for the future. The design is very sleek and pretty simple. It resembles a lot of similarities to other slim type laptops. The ability for it to go from laptop to tablet is pretty impressive. While there are other brands that offer thje same feature, this Omnibook does it so well and the transition is done well. The screen is one of my favorite parts of this thing. The detail, color and depth of anything that is displayed on it is just amazing. The fact that is a 3k display contributes to how awesome it is. Once everything was setup through Windows 11, I installed a couple games and some video editing software. I started with the editing software. It pretty much loaded instantly, no noticeable delay whatsoever. That's impressive, considering my PC, with very good specifications, takes a few seconds to really load it. I edited three different videos and it handled them all very well with no issues. This Omnibook made quick work of my editing tasks. That's impressive to me. Once finished, I watched the edited videos and I was just blown away with how well they looked and played. There was no stutter, no lag or anything, just smooth audio and video playback. That makes me happy. Next, I fired up a game. This particular game is a simple to play shooter. It loaded up just fine and I was able to start play within a few seconds of pressing start game. The gameplay, however, leaves a bit to be desired. I didn't get very good frames per second and the resolution dropped here and there, even on low to medium settings. While it was still playable, I didn't feel it was enjoyable. This is my only issue with this thing. It is super fast, has ample storage, plenty of RAM, great battery life, a beautiful display and an excellent design. Overall, I am very happy with the Omnibook and this will be my go to for editing many many videos and photos from here on out.

Battery gets drained once you leave it for 2 days. Looks good but it’s build quality is not good.

The HP 14” Omniboook ultra flex is a well build notebook that can also be used as a tablet. With its 2.8k oled, 14 in HDR display and a variable refresh rate from 120hz down to 48 hz it is gives and exceptional looking image great for media consumption, media creation, gaming and work. The eclipse grey is almost black and looks great. Although darker laptops tend to show fingerprints, I did not notice them on this laptop. The Oled gives those deep blacks and has great color reproduction. In addition, the display is a Multitouch touchscreen and can use an hp pen, it even has a magnetic doc for the pen on the right of the laptop deck for the pen. Sadly, the pen is not supplied with the laptop but is available form HP and many retailers. The display is glossy but I did not experience any extreme reflections The display is protected by Corning® Gorilla® Glass 5 which is extreamly tuff and will prevent scratches. The Screen is dual hinged and can be folded back to use the laptop as a tablet. The keyboard feels great very comfortable to type on. The keys have great tactile feedback and just the right amount of travel for typing. The aluminum deck and chassis give the keboard a premium feel with no flex whatsoever. The laptop remains light about 2.8lb, due to its excellent design. The multitouch haptec touchpad has adjustable feedback, the dlicks are just right. The touchpad is very responsive and I had no issues with my palm activating touches even with its exceptional sensitivity. Hp has really done their homework with this keyboard and touchpad it is in my opinion the best of any laptop I have ever owned. The ports are housed in the rear cut corners with 2 thunderbolt ports right side one 3.2 usbc and sound jack on left The sound from this little laptop is surprisingly good the range is full and it had pretty good base. The metal case and deck help with this but HP again has tuned the speakers just right to get fantastic sound. The 9mp cam with IR can be controlled the Polycam pro app or built in Windows camera app. It is more than adequate for social and business videochat. The Intel Lunar Lake core ultra 7 256v 7nm with 8 cores and 8 threads, Intel Arc140v video and16gb DDR5 is able to handle aps like Davinci resolve, Adobe photoshop and premieve as well as moderate gaming. The Oled screen lends itself to these apps as well as video consumption through streaming services and social media. The fan is very quiet, I have never heard it during use. The laptop supports Wifi 7 and BlueTooth 5.4. HP Ai companion Beta is included, it uses the built in intel NPU and leverages Chat GPT4.0 to answer questions, sumerize articles, brainstorm ideas. To open the HP AI Companion, search for and open HP AI Companion. You can also select the icon from the system tray. To use the Ai Companion, you must create or sign in to an HP account, this must be a different account than an Hp Instant Ink account if you happen to have one. The ability to use the OpenAI ChatGPT 4.0 using the built in NPU to analyze your own data or help with Discovering new ideas is very useful. If you need help with settings or optimizing the performace of your laptop and keeping drivers up to date by just asking is cool to say the least. Overall, this is a great laptop, looks fantastic, feels great, great keyboard, accurate haptic feedback touchpad, bright clear multitouch, pen capable OLED display and convertible to a tablet when needed. The built in NPU is great to have in this era of AI. The keyboard also has a dedicated Microsoft Copilot key. I highly reccomend this for Students, Business and home use. It is good for some gaming but a laptop with a higher powered GPU may be a better choice if you are a heavy gamer.

Arrived with multiple scratches on the paint right out of the box

I like the computer for the following reasons- - the computer is compact but still has a full size keyboard so the keyboard does not feel too small - HP provided some very good tools to easily transfer information from my old computer to the new computer. Usually, this transfer is a challenge and consumes a significant amount of time, but the tools HP provide made the process quick and easy while ensuring that all the information was transferred. - the computer is fast and responsive in all situations I have used it in. There is nothing worse than sitting around staring at a computer waiting for some complicated situation to be completed. - the computer is thin and does not weigh much; therefore it is easy to pack with you as your workspace changes or you are at either an on-site or off-site meeting or session. - there is an AI assistant built in to the PC that has helped me in editing and modifying minutes from meeting both quickly and professionally

If you knew or used the previous "HP Spectre" line then you know this is a premium device and a big upgrade with Lunar Lake chipset. Very nice Windows laptop when on sale. Overall the best features are the screen and keyboard. Perfect for students, professionals and Netflixers. I would definitely buy this for college or my parents if they needed an ultrabook that was portable. This thing has tons of power and can even do some respectable gaming in between sessions of Microsoft Office. Work hard, play hard baby. The chip in this laptop, Lunar Lake, is a one off from Intel to try and redeem itself from years of complacency. Overall, it's a win with great GPU improvements that allows respectable frame rates in some modern titles. Battery life is still 6 - 8 hours and not impressive compared to most other modern machines, especially for this premium price. It's not going to come close to beating a M chip Mac, will exceed Snapdragon only in compatibility, and is now neck and neck with AMD. Good work, but still ways to go Intel. Screen is gorgeous, 120hz refresh rate is silky smooth and if you're into OLED, it's one of the best panels I've seen in a laptop. Keyboard is also one of the best if not THE best keyboard out there. If you're looking for a good laptop to write with, stop reading here and buy this thing. Not to mention 2 in 1 features, killer sound, premium chases and understated color. Software is really the only thing holding this laptop back and for the price, that's unacceptable given the premium price. Seems like fans are always running, tons of HP software and notifications from Microsoft which are pestering. I had all my windows resize when I plugged and unplugged this laptop but I'm hopeful it can be resolved with updates over time. For the money, it's probably the best laptop package you can buy in the Windows space.

If you are looking for a versatile touch screen laptop that doubles as a tablet, this could be what you are looking for. The quality is very good. However, you are limited as to how many ports you get. This laptop is very lightweight and when converted to tablet mode is comfortable to carry around when needed. The power button also works as a finger print scanner to add security to your laptop. There are three USB-C ports. I like that two of the ports are located at the back corners of the laptop and the third is located on the right hand side which I use for the charger. Two of the USB-C ports have Thunderbolt technology. This delivers high-bandwidth data, power and video transfers. You can upload so much faster to your laptop this way. The only other port is an audio in/out port that you can use with a wired headset. This laptop comes with a 9 MP webcam with a privacy screen, a large multi-touch track pad and has an illuminated keyboard. The keyboard is a decent size considering this is only a 14 inch laptop. You also get quad speakers, located at the bottom of the laptop, and the sound quality is very good. The 2.8K display has vibrant colors and the graphics are really good. I think it is great for editing my photos and working on video content. The colors are absolutely amazing. The display screen is a bit glossy, so if you are using this outdoors, you may get some glare. Watching movies is great with this computer, both visual and sound. This display also has pen support. I found this great for taking notes and it worked best for me in tablet mode. This would be great on campus or at your job for taking notes. With this laptop you get a 1 TB SSD hard drive, so you are able to save just about anything you could need or want. The battery life is pretty good, depending on what you are doing. You can get about 4 hours of life while gaming and about 12 hours of video play back. You also get Copilot+ on this machine. Copilot+ is an AI tool that helps with creativity, productivity and communication tasks. This is great for running AI workloads. It can help with emails, chats and documents. It can even summarize a meeting. I highly recommend this convertible laptop as you can get so many different uses with it. I like that you no longer need both a laptop and a tablet and only need one device to do the work of two.

During the short time that I have owned this laptop, I have found it to be stellar. It has a modernistic appearance, an amazing OLED screen (coupled with superb screen colors) and fantastic performance. The 2.8K OLED touch screen is a standout feature which is thoroughly being enjoyed! The OLED screen is gorgeous with its eye-popping colors. The screen is easy on the eyes and I can browse for many hours without eye fatigue. Standard is the 1 TB SSD which seems to be the standard nowadays and its affords plenty of storage for my personal use. The laptop has a modern Intel Core processor and is equipped with 16GB of RAM. This unit has an Intel Core Ultra 7 Series 2 Evo Edition and it’s on the high end. Further it runs the Intel Arc for the graphics which is considered as entry level. For my personal use, the unit performs very well. I utilize photo processing programs which usually hog lots of memory. The Omni superbly handles multitasking and I’m grateful for the 16GB of RAM. This amount of RAM is a generous and suits my needs perfectly! There isn’t any noticeable lag, just smooth-as-silk operation. Upon boot up, there were several necessary updates which needed to be installed. My home internet speed is close to 400 mbps, and installation/updates were quick and smooth. Other than that, nothing was out of the ordinary. Overall, the HP OmniBook is powerful yet stylish. The combination of mostly high-end components ensures a stunning display and flawless operation. If you’re looking for a laptop that excels in performance, this laptop should be on your radar! Thoroughly enjoying this product. Recommended.

HP Omnibook Ultra Flip with AL and Copilot. This is a 3K laptop with Intel Ultra Core 7 processor. It is a powerhouse with a 14inch screen and a nice package. This version has 16g and 1tB of memory. The computer has a rounded edges almost with seams and in a well built sturdy package and it show its different. It is mostly all dark grey and weight is acceptable. It really feels solid and keyboard has a excellent feeling. The screen is amazing. It is vibrant, bright and responsive. It is touch screen, face recognition, and finger print sensor. All of which work seamlessly well. The touch pad is slightly larger than usual and is also responsive. The general rule for this laptop is 'top notch'! The computer is fast, responsive and that 3K screen is amazing. It does not have branded sound but that is not a negative as the sound is great. The keyboard is back lit and well done, not like some where its backlit but still hard to read the keys. Battery life has so far, been excellent with me getting the better part of a day of use watching videos and some basic work functions. All in all this is now my favorite computer to date, and it has been used a lot.

The HP Omnibook Ultra Flip 14 is a nice laptop unless you have a problem that requires warranty service. When it comes to support, HP has fallen far short of meeting my expectations. Three months after purchase, the laptop failed to boot. I contacted HP and they concluded it was a hardware problem that would require repair. I was told the total turnaround time for the repair would be 8-10 days with a 3-day cycle time on the actual repair, with the remaining time being the shipping to/from the repair center. That estimate was provided to be about one month ago when I started the repair process. HP has had the device in their possession for 2-1/2 weeks, and I still have no update in terms of why the repair is not completed and my device not being returned. The entire process seems broken including many broken links on Web pages and emails, no support via chat or email for Omnibook AI PCs, an auto-attendant phone system that repeatedly transfers to the wrong support team, long hold times (90 minutes in one case), inaccurate repair status information, etc. For example, after spending one week in transit (HP chose ground shipping to ship the laptop across the US from PA to CA), my laptop was delivered to the repair center 2-1/2 weeks ago and the repair status on their Web status page to this day still shows "Your product has not yet been received by HP." I've tried to contact HP multiple times starting about 2 weeks ago via phone and social media channels to understand what is going on, and why my device was not being repaired within the 3-day stated cycle time and the typical response has been that someone will reach out with an update (that does not come). Here I am four weeks after starting the repair process and I still have no idea when my device might be returned. If the device were repaired and shipped today, it would be a 5-week minimum repair cycle time when you factor in return shipping. To me this is unacceptable, inconsistent with HP warranty terms, and abysmal performance relative to HP's key competitors (primarily Dell).

I was sent an open box in Exellent condition zephyrus G16 for school as a gift. However I was sent what they call a refurbished floor model. This thing cant even run a VM yet alone a standard 8gb memory game after 10 minutes it force closes even with low settings. The computer sits idle at 75% memory usage with just task manager opened.