Customer Ratings & Reviews

Keyboard is easy to read. So far, the possibilities seem to be endless. Need instructions in order to take full advantage of this amazing new computer.

Having bluetooth issues. Many times a day, the mouse doesn't respond to movements for 20-30 seconds. Eventually, it works, but this is bad considering how long bluetooth has been a standard. Also dinging BB because this was the choice I made because I needed a laptop that day. I saw several laptops on display I liked more that had to be ordered. My old laptop (purchased from same BB 4 years earlier) had stopped working well. As a 30 year IT pro, I need a laptop when I need it. Not when BB can deliver it.

USB selective suspend causes Window explorer to hang and you can't click on the start menu or window bars in applications using the touch pad or an attached mouse. You can still with the screen but the only was to get with mouse it touch pad wiring properly is to hot Ctrl alt del and then restart Windows Explorer. Which only works temporarily.

Had to bring the computer back to Geek squad twice for additional updates that weren't done correctly the first time.

I am not able to review product as issues with passwords and not able to receive text left me locked out. Until I hire someone to come and set up the new products I will use my old equipment and avoid the frustration of dealing with automated systems.

I don't know why they give discounts, if they are not going to send the product

After successfully setting up the laptop the keys stopped working. I returned the product Unfortunate… because this laptop had the features I wanted.

Excellent computer for the money. Easy set up - and works quickly. Very quiet. I like the backlight on the keyboard, the full size number keypad is essential for me as well. Touch screen is an added bonus, I forget to use it sometimes.

Great computer! Fast, nice screen, good price. Easy to set up.

I am very pleased with this purchase. I like the 17.3 inch screen. I like the look and feel of the features.

Love my new laptop. It's the best purchase I've made in a long time.

Great product and excellent customer service at the store

Has a bad port , having to use second port for printer

Purchashed on 06/21/2025. supposed be delivered on 06/22/2025 BUT not got my item ( expensive) . now they sending me emails should get it till next month 6th of July. chat system totally nightmare,, dont care fix your issue.. only sorry sorry bla bla blaa…at the end .. guys if u want really buy somethink just go to store and get it.. their delivery system horrible!!!