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Customer Ratings & Reviews

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Your price for this item is $699.99
The comparable value price is $1,349.99

Customer reviews

Rating 4.8 out of 5 stars with 533 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the OmniBook X for its impressive overall performance and speed, with users appreciating the large, high-definition touch screen. The laptop is also praised for its ease of use, ample storage, and sleek design. While the battery life receives positive feedback, some users find the laptop to be a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-533 of 533 reviews
  • Rated 2 out of 5 stars

    so so product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having bluetooth issues. Many times a day, the mouse doesn't respond to movements for 20-30 seconds. Eventually, it works, but this is bad considering how long bluetooth has been a standard. Also dinging BB because this was the choice I made because I needed a laptop that day. I saw several laptops on display I liked more that had to be ordered. My old laptop (purchased from same BB 4 years earlier) had stopped working well. As a 30 year IT pro, I need a laptop when I need it. Not when BB can deliver it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB selective suspend causes Window explorer to hang and you can't click on the start menu or window bars in applications using the touch pad or an attached mouse. You can still with the screen but the only was to get with mouse it touch pad wiring properly is to hot Ctrl alt del and then restart Windows Explorer. Which only works temporarily.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring the computer back to Geek squad twice for additional updates that weren't done correctly the first time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Human Being

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not able to review product as issues with passwords and not able to receive text left me locked out. Until I hire someone to come and set up the new products I will use my old equipment and avoid the frustration of dealing with automated systems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never arrived

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why they give discounts, if they are not going to send the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After successfully setting up the laptop the keys stopped working. I returned the product Unfortunate… because this laptop had the features I wanted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great speed for work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the money. Easy set up - and works quickly. Very quiet. I like the backlight on the keyboard, the full size number keypad is essential for me as well. Touch screen is an added bonus, I forget to use it sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Fast, nice screen, good price. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP OmniBook X Laptop AI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. I like the 17.3 inch screen. I like the look and feel of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dee's laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. It's the best purchase I've made in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent customer service at the store

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very expensive not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a bad port , having to use second port for printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not recived my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchashed on 06/21/2025. supposed be delivered on 06/22/2025 BUT not got my item ( expensive) . now they sending me emails should get it till next month 6th of July. chat system totally nightmare,, dont care fix your issue.. only sorry sorry bla bla blaa…at the end .. guys if u want really buy somethink just go to store and get it.. their delivery system horrible!!!

    No, I would not recommend this to a friend