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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 652 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 652 reviews
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the item and the assistance in the store was friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Very easy setup. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with good specs. But doesnt come with office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and quality, I think is the best option to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the HP Omni AI laptop. It’s very easy to use and I don’t have to enter my password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and service. Excellent sales staff and IT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, and good deal when it goes on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the expectation and no unnecessary bloatware

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Window and system crashes within 90 days. Dud.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so exciting buying this laptop. But my task window would crash, doing important work. Then the system would just decide to crash too. It only got worse, and would crash just watching a youtube video. I worked with HP for HOURS and WEEKS ON END, for them to send a thumb drive with a new Windows image, it failed. HP shipped a box to return my laptop to their bench in California, they fixed and returned. Three days after I got it back, window crash. Next day, system crashed. Im back on the line with their tech support and they want to troubleshoot again. I have lost HOURS and HOURS of productivity working with them and giving the benefit of the doubt to stand behind their product and fix it. Mind you this is brand new, not refurb. I have had success with HP laptops in the past and feel this one is a dud. I hope to get a total new replacement or a refund, which HP is saying since it's past the 30 day store return window, they have to do a repair ticket. HP support is telling me I can take it to the Best Buy store (which is an hour away from me) and they will open a ticket there. If HP themselves can't fix it, why would Geek Squad suddenly be able to? I run 2 businesses and my laptop working equals food on the table. 100% fully and absolutely unacceptable. Im hoping I can bring it back to Best Buy and cry for mercy to get store credit and either try once more with this model, because I def did my research prior to buying, or choose something else. Horrible horrible nightmare!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Money worthy Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's superb good laptop .,.,I grabbed it in best deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-Omni Book X Flip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product !!! Great Service and the Tecs were great Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our laptop and with customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was needed because of windows 10 out of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OmniBook X Flip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is of excellent quality at a surprisingly affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop. Can be used as tablet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy birthday to me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift to myself, and I am happy I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    16 HP Omnibook Flip X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Laptop with Windows 11 and this fit my needs. I wish there was a operating manual as it was all based on ones past experince and intuition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great!!! But the touch screen mouse has always had a slight delay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good but it would have been great if anti virus is been included and specified in specs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop the look the speed everything is good the only flip side is build quality good have been better

    I would recommend this to a friend