Customer Ratings & Reviews

I rarely leave negative reviews, but this has been one of the most frustrating laptop purchases I've ever made. I bought this HP OmniBook X for nursing school and expected a reliable computer for exams, assignments, online learning, and everyday use. Instead, I've experienced ongoing problems with freezing, crashing, connectivity issues, and overall performance. The laptop frequently becomes unresponsive, freezes during normal tasks, and sometimes requires me to wait for it to recover or restart it completely. I've also had repeated issues connecting to Wi-Fi networks. There have been times when my laptop struggled to connect while my iPhone connected instantly to the exact same network, which tells me the problem is not the network itself. What has been most disappointing is that these issues affect important school activities. I've had trouble accessing websites, opening links, and using online school services. During an exam, I had to rely on my phone's hotspot because I could not depend on the laptop's connection. I've also experienced problems using my school's mobile printing system, where links and pages fail to load correctly even though the same services work on my other devices. The most frustrating part is that my previous laptop, an older Lenovo that cost less than this computer, was significantly more reliable. I upgraded expecting better performance and stability, but my experience has been the exact opposite. For a laptop that is only a few months old, I should not be dealing with freezing, crashing, connectivity problems, and constant troubleshooting. I need a computer that works when I need it, especially as a student. Unfortunately, this laptop has not delivered the reliability I expected, and I regret purchasing it.

Fast and smooth operation. Easy to set up. I love this computer.

Good computer value for the price. Gets the basics done

Never had a lap top before strange to get used to but much faster than my old 7 computer.

Excellent personal computer. Does everything I need, and the Flip feature makes on the go easy. Exactly what I was looking for

Just love my new omnibook it’s not too big I love the color. Plus I needed something I can add all my Cricut stuff on and this would work just great

Computer works good. No issues. I was able to conect to my printer with out any issues. I am very happy with my new computer

Excellent price and functionality. Battery life is well maintained.

I wish I had gotten a bigger computer, how ever so far it has met all of my expectations

I have been using HP products last 20 years and appreciate all new designs with updates.

Definitely recommend software is great the internet speed is really good love this computer fits perfect in my bag for school

Really impressed with the durability and speed with reaction of a task. HP though still hasn't changed on the bloatware that is pre-installed but at least that's easy to remove all of them. Great little laptop especially for the price I was able to get it for.

Great laptop definitely recommend! Thanks so much!!

I have only had this about two weeks, so I can't give it 5 stars yet. Geek Squad set it up properly. I have successfully attached a big screen, DVD/CD drive, and camera to it. So far I am very happy with this purchase.

Nice laptop got it on a deal. Loads fast but wish it has more usb a ports, only comes with 2

Everything you need in a laptop. Touchscreen. Fantastic

Great laptop for college student. Lightweight and thin. HP is excellent quality.

I was lead to believe that the processor on this would work much better than it actually does. I’ve also had a lot of background issues, and it has force reset itself once, even though it’s only a couple months old. Sound is good though, as is the screen quality.

I really enjoy this laptop. Best one I have ever used

very good great sales person answerd all of my questions