Customer Ratings & Reviews

Does what it needs. Very light and powerful. My only issues is too many apps or tools installed. Keyboard kind of blocky(must get comfortable with design) and camera take few seconds to recognize during login.

Easy to use. Only thing I miss from my old one is number keyboard on side

This was a computer I bought for my wife, so while I dont' have firsthand experience using it, I can tell you my wife LOVES it. For me, this seemed like the best bang for the buck, as far as specs go. What I didn't pay attention to -- that are game changers for my wife -- are the touch screen and especially the Flip 2-1 aspect. It allows her to use this as a laptop, a tablet, or a movie screen. She is not a "tech" person, so she's not pushing this to its max, but from a pure usuability/function standpoint, she loves it and has no complaints. It exceeded her expectation in a laptop. She's hoping to use this to do more AI, but so far hasn't really dug in, so can't speak to that yet, but we are hopeful.

Love it I can use it as a regular lab top or I can fold it into a tablet option . The fact it’s touch screen too it’s wonderful it’s light weight and it charges very fast . Great item!

I like everything about it, it is exactly what I wanted and has given me no problems

The laptop arrived in perfect condition and had zero technical problems. Fast processing and very responsive touch screen with strong hinges for the flip function. Good for college and gaming.

Love it! Since I have bought it I have had no issues light and can take every where without it being a hassle.

I experienced wonderful customer service while picking out a new computer at Best Buy. The computer is really great, and I am still learning how to use all of its capabilities.

I have been able to write notes along with streaming educational videos for my classes and has been able to hold all my projects with no problem!! I have also been able to play video games in my down-time!

This has everything I was looking for and more. Excellent product and great price.

The computer is nice and was easy to set up. The touch screen is hard to use in outdoor humid hot weather, but other than that, it works great. I'm sure I haven't found everything to set up, but as I have issues, the HP website has been quick to respond. The keyboard has a nice feel. Battery life is about 2 hours of full time use which is quite q bit less that stated on the specs. The power adapter cord is braided and appears very sturdy. It has USB C on the cord - not the pin end, so it is compatible with lots of electronics. Screen visual is good. It would probably be better if I chose a different option, but that takes more power and I would rather have longer battery life. Very nice computer for the money.

Purchased this product "out of box". Was not operating properly when brought home, but in-store GeekSquad was very helpful in properly setting up for use at home. Happy so far.....

I got this computer opened and I have been pleasantly surprised! It came as new and has been working perfectly! It paired really well with a pen just bought on Amazon. This has been a great buy.

Great product very easy to use loved the color I was very impressed

Working good, smooth processing, easy to Carry and best for studying

Originally went to look at a laptop for my daughter. Spoke to a gentleman named Kevin and he helped us narrow down the perfect laptop for my daughter’s needs for her school. Went back a few days later and bought it. No regrets, my daughter absolutely loves her laptop.

Great purchase. Using for school classes online and no issues so far. Has great features!

Amazing product! I’m glad that I made this purchase.

It's a great computer with some good speed. I find that I can access a lot of things much quicker and can get from one website to the next at fast speeds.

Not all the data was included in the transfer. Enjoying features it provides.