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Customer Ratings & Reviews

$899.00
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The comparable value is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 1074 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, portability, and long battery life, often noting its fulfilling expectations. Its speed, compact design, lightweight nature, and convenient touchscreen also receive positive feedback. While some users observed heating under heavy load and had minor concerns about color accuracy, these issues appear to be infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    NA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop which is working well, however my experience was not great with best buy sales team

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Slow and unworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up a lot. Not enough performance. Didnt get the pen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy and logs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heavy and not smooth and lags, not as good as macbook air for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Enough Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this computer enough to give an opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty useless machine. The keyboard is not very user friendly. Multiple key strikes, sensitivity. The web is full of comments about it. The machine has difficulty running multiple tabs in chrome and will slow down to a freeze. Take a pass on this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this has been a disappointment. The laptop had an old WiFi driver and even after I installed the current one, it drops WiFi after a few minutes. I’m out of town and unable to get it fixed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to store for issues. Bought something different.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less than a month's use before stopping totaly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working. Make sure you buy the warranty or accept a little over one month's life. VERY frustrating! I'm going to try another brand from a different store. (I didn't use this every day, so it may have quit much earlier)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working and best buy rejected my return. I hope someone sues best buy. Im out money and a laptop. The thing wont even boot into windows.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP power issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power on and off quite frequent, will be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP OmniBook X Flip 20 days ago, and it’s been nothing but trouble. The laptop frequently freezes, even during basic tasks, forcing me to restart constantly. I even went to the Best Buy in Dayton for support, but all they did was check for updates and couldn’t provide any real solution. What’s most frustrating is that my 5-year-old Dell Inspiron with an Intel i7 still runs smoother and more reliably than this brand-new HP. It's definitely not worth the investment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service from the laptop, best buy, and leaser.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasted me at most 3 hours for me. I have already returned the device... it's been 16 days and i am STILL waiting for the refund. The employee told me that it would be my best fit, he was incorrect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    You Asked.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have this on line for 679.00 and I was charged 999.00. I am a senior citizen and that hurts. The computer is okay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen failed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke screen failed. 0/10 would not recommend, dont buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommended.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow,painful slow.Sometimes processor just stop working together,leaving the laptop frozen and unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP support and products terrible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor. Had it back to store and tried to get HP support. They were not helpful at all. Will never buy HP again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    6 month old brick

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working. Wouldnt hold a charge. Then stopped coming on completely.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first laptop i got came with a dead display light.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk wifi card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi network card is junk. It will not connect to 5 ghz and keeps dropping off the network.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bx̌M ET.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow slow slowslow slow slow slow slow slowslow slow slow slow slow slowslow slow slow slow slow slowslo1w slow slow

    No, I would not recommend this to a friend