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Customer Ratings & Reviews

$1,099.00

Customer reviews

Rating 4.7 out of 5 stars with 626 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 626 reviews
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and a nice touch screen for fast and easy selections, you have a pad optional mouse and the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love it! It's an adjustment going from a desktop to a laptop but this thing does everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs basic games great never had a problem with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to really get in this thing but so far everything has worked great. Keyboard is comfortable to use. The size is just right. The picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've been needing this more than I realized!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lots of new features yet to be discovered (I'm learning) and I love its flexibility!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, on sale, when in, told them what I was looking for and they found what I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter to use at college. The first one we got we only had it for 3 hrs and had to return it to the store the screen froze. They exchanged it free of charge for a new one. Set it up and have had no issues. We were forced into buying the best buy total membership and best buy protection plus.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has better speed than I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality product with a good design, and fast with applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set-up and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set-up and to get me going. Loved that it all transferred and walked me through the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was very good. I didn't have to wait long and a manager stepped in to ensure I got the assistance I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop work pretty decently using it for school

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used HP for 30 years and it has never failed. Like all electronics, it will run out of memory but it takes 10-12 years. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working product. It was way low than the original price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store experience was good. The sales rep was very helpful and knowledgeable. The Geek Squad did the conversion from my MS Surface tablet to the new HP laptop. Very satisfied. I wish the keyboard were a backlit keyboard to make typing easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything you need in a computer and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop for school and I couldn’t be happier with how fast and reliable it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another great computer buy from BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the laptop & HP Computers, it's my 3rd from BestBuy since 2011. I miss the separate keypad and could use another c or USB port, but I have alternatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refresh speeds are amazing and the weight is superb for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop - no issues so far. The display size is what I was looking for.

    I would recommend this to a friend