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Customer Ratings & Reviews

$1,149.99
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The comparable value is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 1720 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent overall performance, impressive speed, and great portability, which is complemented by its incredible battery life. They also appreciate the perfect screen size and ample storage capacity. However, some customers found the keyboard layout to be an issue. While the weight was generally considered acceptable, it was noted by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,720 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Was what I needed for my heavy statistical work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my old laptop. Really only had to replace because my old laptop wasn't able to run Win 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed to do my emails and neeting minutes. Quick response and plenty of storage!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter likes it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it will be great for school. And it has enough space on it for her to play games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent Best Buy, I am very satisfied with my purchase at Best Buy. Thank you very much for your good service!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ideal home computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap-top is sleek, very responsive and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had wonderful service out of all my hp products. Laptops have been top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and good battery life. A snappy response that works well for my college-age child. Tablet functionality gets a lot more use than expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This good product for me, I already recommend to my family and friends. And also the nice staff of Best Buy thank you

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product - value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable design and fast speed processing. Touch screen is very responsive. Great product

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard layout

    Rated 5 out of 5 stars

    Laptop assistance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase of laptop. Salesperson was very helpful. I will purchase more products there in the future for my business. Only thing I wish I had checked, I would rather have purchased a backlighted keyboard. But overall, very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Personal and business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was a purchase for granddaughter for college. I've had purchased a HP in the past, and they've always been great for my usage in personal and business matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this HP!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP! It has so many great features! I love that it is touch screen and can flip !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Salesperson I believe is named Kia was very patient and helpful. Not once did he make me feel pressured in this purchase. I'm very happy with my new computer. I purchased this computer from your Cascade Station store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, heavy duty construction, and great performance. Love this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality and elegance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used more then 3 months and it so fast and ergonomic. Size of laptop for doing 3 or more job at the same time fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for anyone that needs a price friendly laptop. Easy to use and not hard to initially set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great just what i was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Wish I had bought this sooner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the larger screen, crisp images and it was very easy to set up after working off a Dell laptop that had been limping along. This is a quality product at an exceptional price with enough storage tast forever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop we purchased was just what we needed. has worked great and done everything we needed it to do. great price. and service to get what we wanted.

    I would recommend this to a friend