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Customer Ratings & Reviews

$889.99
Save $310
The comparable value is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 1728 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent overall performance, impressive speed, and great portability, which is complemented by its incredible battery life. They also appreciate the perfect screen size and ample storage capacity. However, some customers found the keyboard layout to be an issue. While the weight was generally considered acceptable, it was noted by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,728 reviews
  • Rated 5 out of 5 stars

    master of the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have a new laptop that seems easy to use. Still getting used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful purchase for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great , it’s fast and I love the touch screen feature. I would recommend this machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine, very basic & sensitive keyboard but I’m sure with time, I’ll feel more comfortable. I wish I had invested in a higher level & not swayed by price,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch screen display, will be a great device for our daughter in school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was excellent, very knowledgeable and kind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but sometime slow. And the battery runs out quite quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard layout

    Rated 2 out of 5 stars

    smaller keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had no idea that a smaller keyboard would be so cumbersome. I used to have spaces between each key. This is very hard to get used to. would be ok for those who have a small keyboard already

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty attractive laptop if I must say. Has everything I need to complete my daily tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gift for grandchildren

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent gift for my grandchildren for the first year in college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home and office!! I use this for school in daily basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Svhool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the laptop. Copilot is an awesome feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    starting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery. It not to heavy. Good size. Good memory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good convertible, capable. Screen is not OLED, but definitely bright enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer set up and purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT customer service for the purchase and also for GEEK SQUAD INSTALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the setup fast clear and easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at home for my emails, faxing, and downloading information I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, only a few weeks new, have to keep playing with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. So glad they highly recommended to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!! Nice specs. Great Value for money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Co-pilot capabilities. HP laptops are a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Option Price/Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NIce option, versatil.. good price for the value. Totally recommended

    I would recommend this to a friend