Customer Ratings & Reviews
- Model:
- 16-as0023dx
- |
- SKU:
- 6613865
Customer reviews
Rating 4.8 out of 5 stars with 1726 reviews
(1,726 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's excellent overall performance, impressive speed, and great portability, which is complemented by its incredible battery life. They also appreciate the perfect screen size and ample storage capacity. However, some customers found the keyboard layout to be an issue. While the weight was generally considered acceptable, it was noted by some.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
HP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Keyboard is very nice to type with compared to other laptops I have used and the touch screen function is a plus.
I would recommend this to a friendRated 5 out of 5 stars
Great option for work and media
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works well and runs smoothly for our media needs.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Salesman was very informative and gave me the facts. I did buy a more expensive model then I went in to get but am happy with the differences in quality for the price. Salesman never pushed me to buy the higher priced one but was very informative on both products I was looking at to buy.
I would recommend this to a friendRated 5 out of 5 stars
Hp laptop/ hardware coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My service rep was great! I needed to replace a new Hp laptop which is my preferred brand and the Microsoft staff in best buy made me feel heard. Ensure I stayed within my budget and had coverage for hardware that may need to be replaced
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Faster than lightening!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is quick! Updates run at lightening speed! It is a good value for the money.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! I love that it’s touch screen! Very fast too.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New Computer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A much needed upgrade to new HP! Works great with awesome transfer from Best Buy!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 1 out of 5 stars
Product Ok, but service was terrible.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product OK so far, but the serice was very terrible. They made a promise they did not keep, and I lost a lot of my research because they did not back up the hard drive on my old computer like the promised. When we requested the hard drive of that computer, one of the managers said he could not get it. He did not even try to get it. I filled out a review on this before. Why again? I can say that I was not treated well at Best Buy in Abilene on more than one occasion.
No, I would not recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! It is amazing for my online school work. I love the touch screen and that the screen is big.
I would recommend this to a friend Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is everything I was looking for. Backlit keyboard and very sleek. Best bang for mey buck.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer for a really reasonable price
I would recommend this to a friend Rated 5 out of 5 stars
HP Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop, however the customer service was terrible. I bought this laptop because the sales guy said it would go on sale the next day and it didn’t. Unfortunately, I wasn’t able to go home and get the laptop to return in time as I was going on vacation. At that point I was stuck with it.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love It!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop & great service at the York Pa. location
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A pleased customer!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase for my wife has been working very well!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. I liked. This hp is excellent. Beautiful.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i regconized this platop,is wonderful as i wish thank you
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Manuelj
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer Very good price Extremely with the purchase and The computer’s features
I would recommend this to a friend Rated 5 out of 5 stars
Good Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer. Problems setting it up. Locked out of Microsoft and had trouble transferring, but the Tech figured it out. thanks.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Simple and easy to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall laptop. Quick and easy setup along with being user friendly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad provided great service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features for price, computer was set up by the Geek Squad, was networked to my home Wi Fi, printer, and scanner.
I would recommend this to a friend