Customer Ratings & Reviews

Went to Best Buy to order a new computer. The staff was great and very informative. Happy with the computer I landed on and appreciate the help from their staff and their knowledge on the product.

It has a great build quality and design. It weighs a little too much for transportation. But considering the screen size and processor type, the battery life is very acceptable. The screen quality is acceptable, but if you can pay more, OLED will definitely open another window for you. I bought it at a great price at Best Buy and I am satisfied. The 12-month refund made the deal even sweeter.

I really enjoy how the display is, the colors are very vibrant and clear. The flip screen is fun to use when you’re using the touchscreen. I’m enjoying using the AI assistant to create forms. It’s so quick and easy for everyone to use. I was able to download a lot of photos due to having a lot of memory.

I purchased this pc to replace an hp that could not be upgraded to windows 11 The OmniBook X Flip 16 2k is a 2025 model, very quick in app launch, both boot up shut down LED display is excellent very sharp, clear, clean and crisp The 2 USB A and Thunderbolt 4 usb c & std usb c provide easy wired connections The touch screen is very responsive and the cooling fan is quiet. I decided to get the My Best Buy Total membership for initial setup, app installs, Geek Squad support and product protection I gave it 4 stars only because it doesn't have number keys It is an excellent pc so far

Works as expected. I am used to a Dell so getting used to the difference. I would recommend.

Product from HP was best in world untill now around 18+ laptops we buyed in span of 3years. not only from my account but from my classmate . good product from here

Great computer and Geek Squad help!! I am very pleased with this new upgrade!

I have found this item to be very good. I use it for personal business such as paying bills, board meetings and emails. It is perfect for what I need to do.

Unfortunately, I had to return this this laptop. After 3 weeks, the home screen would turn on, but not display anything on the screen. The physical laptop was great, and when it worked, it was fine, but GeekSquad folks told me the laptops OS has an AI function installed and that can cause it to pause the boot-up process/stall turning on the screen of the CPU so it can learn your habits for it's program. Then I'd have to soft shutdown and then power back on. They told me the process could be like this for a few weeks then it would he fine. But upgrades to software would start the process over. YIKES. GS folks told me they've seen this a few times and customers have brought them back. If you have the patience, go ahead. I don't! The return/exchange process was FANTASTIC and the folks at BestBuy helping to pick a new laptop and the GeekSquad folks were amazing.

I bought this device for my son, who started college. I'm not tech-savvy, and I don't look for the hottest or most expensive new gadget on the market. That being said, He loves this laptop. Its touch screen has great speed, is easy to use, and is very modern.

I love this computer. It is very effective for work and school

I wasn't in the market to purchase a new laptop. My reason for going to the store was to take the old laptop in for service. I was told that the old laptop wasn't going to function any better than it was. The tech suggested maybe looking into buyinhg a new one. Long story short, I ended up buying the HP OmniBookX.

Excellent computer. Everything works so quickly and smoothly! I have no complaints and am very pleased at the Christmas sale price.

An excellent laptop which is just what I needed and at a great price as well

This is a great laptop for work. I'm enjoying it a lot

Amazing laptop. I use it daily for work. Fast and reliable. Love it!

Excellent laptop, I love the flexibility in turning it into a pad for easy access while on the move. I love the back lights on the keyboards, memory is sufficient, and overall, the touch screen is my favorite part.

Great computer. It works super fast and gets the job done

I recently bought this laptop a few weeks ago and its been great. Its fast and responsive whether you need to do work or just watch a movie its been great.

switch from desktop to laptop use the mouse alot and wanted a laptop also enjoyed the speed and upgrade for tuch sreen, very good computer for a lap top very good help from best buy.pleased withe the help i rercieve.best buy