Customer Ratings & Reviews

Best Buy tried selling me a dropped computer. Had to wait longer for another shipment. Best Buy had went downhill. I ordered an IPhone and they sent it to some random address that i dont even know where it is. They did nothing to resolve the matter. I will not be purchasing anything from here anymore. Customer Service is just the worst.

This is a great laptop overall and even though there are some minor things that I think just boil down to user preference I'd recommend it as a laptop that would be great for school, work, casual use and entertainment on the go. It's not a gaming laptop with powerful discrete graphics and that's not why you'd get this one anyway as that's not what it's built for. However, it is powerful enough to play casual light graphics games which makes it all around a good general use laptop PC. INITIAL IMPRESSIONS: When unboxing this laptop you'll notice it's premium finish and look. It's really quite thin and light weighing a little over 3 pounds. The frame feels solid and the keyboard to me had the right feel along with the touchpad. Before turning it on, I love how this laptop looked and felt. INITIAL SETUP/UPDATES: The first boot up and configuration/setup only took a couple of minutes and asked only a few questions to get going after creating a user account or signing in with an existing Microsoft account. There are a lot of people that don't like this but that's more of a Microsoft thing than it is HP. That said, I do actually like it as it lets you bring your settings over from another PC or start fresh and with OneDrive it syncs you files and your account syncs passwords and sign in with Edge so it really is seamless if you use these services on your old laptop or desktop and don't want to worry about losing stuff or keeping it in sync. Immediately, I uninstalled Mcaffee and wish HP would make that an optional thing you choose to install when you set up your machine. I tend to prefer Windows Defender, it works and is easy to use. Other antivirus software can be good if you use the other features but it's not something I need or use and I wish they'd give you a choice when you setup the computer rather than just have it pre-installed so it nags you or you have to uninstall it. Once setup and the updates were done, which only took a few minutes I was up and going and even had Microsoft Office installed and everything synced from my other laptop. Microsoft and HP really makes this easy if you have used Microsoft Office 365 and OneDrive. Microsoft Edge remembered all of my passwords from my old machine and setup the face recognition and pin making it easy to get everything going on this one. PERFORMANCE/CAMERA/SOUND/KEYBOARD: In terms of performance, it's fast and there's plenty of memory for most standard office and entertainment tasks for lots of multi-tasking. The WiFi connection is solid and performs really quite well. The webcam and microphone is definitely tuned for virtual meetings and calls and HP bundled in AI software that uses AI and HDR to make you and your environment look you best so I'd say it'd even be good for someone who does a lot of content creation or streaming on the go. The sound on this laptop is pretty solid. It's loud and crisp but I felt like the bass was a little lacking. When turned up all the way the speakers don't distort and are on par with a tablet in terms of sound and quality but do fall short of sound from other laptops in terms of bass and more rounded out sound overall. Don't let that scare you though, it does sound good but just not up with the best that's out there. As for the keyboard, the keys have a nice feel to them and they are backlit which is nice when you are using it in a darker environment. DISPLAY: As for the display, you'll either love or hate it. I love that it's glass and Corning Gorilla glass, which does resist scrates and looks amazing but it does have the drawback of attracting a lot of glare so in bright rooms with windows or direct bright lights you may get glare on the screen that could be super annoying. That to me it wasn't that bad but I could definitely see some people having issues with that depending on the environment and preference. Aside to that, the colors and deep blacks on this screen do look great and pop, especially in a darker room. In bright rooms, you'll definitely benefit from turning up the brightness to counter the glare but at the expense of battery life. Perhaps HP will consider a glass with a glare reduction in future versions but I'm still happy with it overall. CONNECTIVITY: You get WiFi, and Bluetooth and a few different ports, like a Thunderbolt port (1), USB A (1) and Type C (2) ports along with an HDMI. I would have much rather had another USB-C port and Type A port instead of the HDMI so you could use a USB-C to HDMI adapter and have more ports for general connectivity. That said, there is a enough here to do that too so that's just more a preference on my part. AI: Is the AI NPU worth it? I would say most definitely as a future proof tech. As more software supports it, you'll find yourself wanting or even needing this NPU hardware feature as some video and photo editing software packages even now require it in order to use certain editing features which not only are faster but really do enhance your workflow resulting in less work and the ability to do the processing locally rather than putting your data out there online in the cloud. Everyone is talking cloud AI today, but I believe it's a solid bet there'll be new suites of software in the future that specialize in using AI and NPUs on your PC locally rather than in the cloud because it's much cheaper being purpose built and doesn't require a dedicated set of cloud computers to run, and at the same time offers stronger privacy among other many other benefits and leaves the larger AI workloads (like training AI models) for the cloud for businesses and processes that need the additional power. VERSATILITY: I love that you can flip this laptop over, use it as a tablet and even draw or write with an optional stylus. It's all around a solid machine and one that I would expect from HP at this level. The design is refined and purpose driven with the only real issue being the glare on the display. Outside of that, it's solid and I'd recommend it.

The HP Omni X flip offers great capability and Ai performance for those on the go, multi-tasking, facetiming, day to to day requirements that most face. While Ai co-pilot features are still a new design coming in to play, not all are built to the same quality. The Omnibook X Flip offers a glimpse in what a well designed Co-Pilot feature can offer. Out of the box i have to say first and foremost i was very pleasantly surprised to how well designed the chassis is. Full light weight metal with almost zero torsion or flex. A well light back keyboard with a seamless track pad that never lost place of my finger strokes. After about an hour of charge time i decided to put the battery life to the test and see how long it would last and effect performance with the Ai built processor and Co-Pilot features. This is very first laptop i have ever owned that yielded me 30 hours of normal day to day routines. During that run time i never truly noticed any performance throttling. Ya, there was the diming of the keys and monitor but my Google meet calls ever experienced any issues. All video feeds were crystal clear with no drop outs or distortion. Even when sharing my screen, cpu performance remained at a solid 30% load. While editing photos i noticed the Co-Pilot feature, which i had turned on, asked me if i wanted help cleaning up the photo. I allowed it to do its thing as most basic cell phones can do basic photo editing anyways. I honestly thought it would do a basic crop and move on but it changed quite a bit more. It cropped the person i was focusing on, cleaned up the lines and blurred out the background, while changing the lighting and color hues. Im assuming it was assuming this was the look i was going for (which i eerily was). The Omnibook also supports windows facially recognition and comes equipped with a beautifully flush window shutter for your lens. I actually didn't even know i had a privacy window at first due to it being that flush. I tried to really focus on the Ai side to this laptop as this is a really new feature that is going to be present in pretty much everything. Im not a know it all but in my limited knowledge what a consumer needs to know is what makes a lap top a true Co-Pilot is a laptop with a NPU (neural processing unit). The basics of this feature is your now taking your computer and it no longer needs to use Ai from cloud servers but rather in a very basic sense it now has its own logic or built in Ai. Think of it as a brain for your laptop, hence the word neural. Now as far as day to day practicality here is what i noticed. It seemed like it did over ride and take control of other task i was no longer using allowing me to never notice a performance issue when not directly plugged into a power source. I like how when i get confused on what setting to go in to, it very easily guided me there and at times would perform the task i was gonna do anyways. The photo editing feature was cool for sure but still nothing stand out. I spend alot of time on Google Meet and often have to screen share for video presentations. For the most part with my other laptops i get the occasional flickering and diming of the light as the lens tries to focus and adjust. I'll get the random video stutter or when it really loads up i may even get reduced video quality that is being viewed by my other peers. With the OmniBook i never once experienced any of these issues, not once! The one difference that stood out to me the most was the lighting. I would get distracted when my camera would start to dim my video feed as it would try to adjust to environment. This annoyed so much so that it was the first improvement i noticed with the Omnibook Co-Pilot. Overall this is the future of computers and at this price point, it is a great way to test the waters. I didn't want to touch too much on the other features as they can easily be pulled from BestBuy but rather i wanted to try to stay on point with the subject at hand which is the current use of Co-Pilot features in feature laptops and PCs. And while its not perfect or ground breaking it can definitely be felt in the way of performance. For me im excited to see how this improves as time goes on.

I've been a MacBook user since my college days because ever since I tried one in college, I fell in love with the sleek, premium aluminum build. Over the years, I came to accept that Windows laptops couldn't compete with that design. But little by little things are chaging, and more Windows laptops are stepping up. Honestly, my MacBook is starting to feel outdated especially now that so many laptops come with a touchscreen. I would be lying if I said that Apple will make a touchscreen MacBook in the future because of their obsession with keeping the iPad separate. Luckily, not all companies are greedy, and this is where the HP with its OmniBook X Flip 2 in 1 is making me leave my MacBook behind. This thing is a beauty. It looks sleek, feels premium, and perfectly blends laptop functionality with that of a tablet. When I need a laptop, it’s powerful and smooth. But when I want to chill, I just flip it over into tablet mode, and it’s perfect for reading or watching movies on the go. I freaking love it! I wish I could say a MacBook could do that, but it doesn’t. Personally, I like to do some light gaming from time to time, so I downloaded EAFC 25, and it runs flawlessly. Honestly, this 2 in 1 laptop does everything I need it to do. I won’t go as far as to say this HP OmniBook X Flip is making me switch to Android phones, but I will say it has moved me away from thinking I need to keep using my MacBook for my productivity. That’s a first for me in over 10 years. I never thought I'd see the day, but it’s here!

This HP OmniBook X Flip 14 inch Laptop is a sturdy little computer that will handle day to day tasks with ease while throwing in a little bit of fun for the adventurous user. I know that the product description states 16 inch, however the laptop I received and am reviewing is the 14 inch variant. When I was in college I had a flip laptop that I thought would be an amazing bridge between laptop and tablet/television and enjoyed it at first. However, I am not sure that the technology was quite there as the hinges eventually started to wear and the laptop broke in half. This is now the third HP laptop that "flips" into the tent or tablet configuration and I am convinced that HP has this figured out now. I have ZERO concerns that this laptop will have any problems with the hinges. So if that is something that causes you anxiety when you look at laptops, take a deep breath and relax! Setup for the HP OmniBook X Flip was a little bit more cumbersome than other laptops I have had my hands on, but not by much and is definitely very doable for all skill sets. This is the first time that I have received a laptop with absolutely zero battery charge. Normally when I open the box the laptop is around 40-60% charged. Obviously plugging in the laptop is the first thing you want to do anyway, but I had to wait about 30 minutes for the laptop to charge enough to turn on. I would also recommend charging to 100% and/or running on AC power when you first set up this laptop as it needs to go through a fairly timely download/restart cycle when first powered on. Overall, probably took about 20 minutes of just letting the laptop do its thing. Once setup, I ran though my basic routine for entertainment and business needs. Pulled up the email, went through my business suppliers weekly deals, made sure my calendar was accurate for the week, streamed music in the shop, and doom scrolled the social medias for a while. When I switched from business mode to boredom solving, I flipped the laptop into tent mode and found this feature and the touch screen as something I have sorely missed. When I finally found the motivation to be productive around the shop, I used the touchscreen and the flexibility of google to through my music to my workshop chromecast and was able to use the HP OmniBook X Flip as a controller for my tunes and videos. The touchscreen was amazingly accurate and responsive. Overall, the hardware included in this computer really works well together. The operating system, the AMD Ryzen 5 CPU, the 16gb RAM, and the WiFi 6e chip have made my usage so for very smooth and enjoyable! Add onto that I have been using this laptop fairly intensely for the last 3 hours and the battery is currently at 69%. This usage includes stress testing, streaming, and everything that is known to kill batteries. On the exterior, the HP OmniBook X Flip has 2 USBs, 2 USB-Cs, HDMI Out, and a headset jack. The USB-C ports are also used for charging, which seems to be the norm for laptops moving forward. I do regularly use an ethernet connection as I program networks and surveillance systems and I do wish this laptop came with an ethernet port, however I have a USB-Ethernet adapter (also available as Best Buy) that I carry in my work bag for this purpose. If you are looking for a business or student laptop that can also handle entertainment, I would jump all over this HP OmniBook X Flip. I may consider stepping up to the 16 inch with more storage than the 512gb that comes with this specific machine, however that is just personal preference and you can't go wrong with any computer in this lineup that you choose!

I replaced my computer at work with this one as my job is starting to experiment with AI - not to mention that the computer that they provided me was severely outdated and slow! This laptop runs on the 6C / 12T AMD Ryzen 5 340 AI Processor, which puts it somewhere in the i5-class performance range. The built-in graphics is the Radeon 840m. By giving up a little horsepower, what you get in return is a laptop that has respectable battery life above and beyond the 2-3 hours that most mainstream laptops give you (regardless of their advertised specs). This 14" model comes with a Gorilla-Glass screen, making it less susceptible to breakage or shattering. It's also wickedly clear - the brightness combined with the resolution on a screen this size makes for a very crisp picture regardless whether you're doing work, email, watching videos, or just viewing photos. Memory is 16GB , but I don't believe it's upgradeable , so if things get to a point where more RAM is required you're due for an upgrade. Also, the SSD is "only" 512GB - personally I've yet to find a need for larger than 512GB except for on a machine that is being used for gaming. Keyboard is backlit (white only) and is rather pleasant to type on. No numeric keypad here though. Overall a very nice computer. It strikes a balance of performance, battery life, great display and respectable specs all into an attractive 2-in-1 unit.

The backlit keyboard has a decent feel to it, with positive feedback when a key is pressed. Not overly noisy either. My biggest complaint is that the Home and End keys are not dedicated; you have to press the FN key first. And in another oversight related to this, they decided to associate the ‘FN LOCK’ function to the left SHIFT key. So, if you want to execute a SHIFT+HOME/END, you have to make sure you press & hold the SHIFT key first, followed by FN, and then HOME/END. If you get the timing wrong and press FN first, then you’ll engage/disengage the FN LOCK instead. Very poor design. I’m probably in the minority, but I use those Home/End frequently, and it drives me nuts that they aren’t dedicated. My next minor complaint is that the USB-C ports are only on the left side of the laptop. They have USB-A ports on both sides, so I’m not sure why they thought putting all of the USB-C ports on the same side made sense. I see this on many laptops, but it’s still annoying. Non-Microsoft bloatware is kept relatively in check. Half a dozen or so HP utilities, which mostly stay out of your way unless you open them yourself, Adobe, some kind of Dropbox promotion, and McAfee security. The camera has a physical privacy shutter, so that’s a plus. The front edge of the laptop, where your wrists likely rest, is smooth. Some other laptops have a hard edge that can be irritating. Battery life is pretty good. I was able to stream music for about 6 hours and still had 15-20% life left. Although I don’t use tablet mode often, it appears that HP took it into consideration with the overall design. Whereas many manufacturers are going for the smallest display bezel possible, the Flip is designed with just enough of a bezel that you can effectively hold the ‘tablet’ in one hand and interact using the other. If the bezel were any smaller, you might run into issues with your holding hand inadvertently interacting with the display. That said, it is a tad on the heavy side if you plan on frequently using it in tablet mode. Overall it’s a decent unit. Would probably make a nice laptop for school due to the size and tablet versatility. But the poor way they handled the Home/End functionality is a fault in my view.

This 2-in-1 laptop from HP is top tier! I use it for work and college so it pretty much hits all the marks for me. Laptop when I need it to type, or tablet when I'm just relaxing and want to watch a show or something. It's versatile and can fit into any category with zero limitations software-wise. Speaking of software, this thing runs smoothly. I've had zero issues, no lagging, no overheating, and the touch screen is super responsive. Battery life is as advertised and lasts the whole day on one charge. From work, I can go straight to class and have battery to spare by the time I get home. Granted, I still bring my charger with me just in case I work on something power-intensive. Better safe than sorry haha. Furthermore, I quite enjoy the build quality. It's sleek and feels like it was built well. Plus, it's aesthetically pleasing. The resolution and screen quality are also great! I do wish it could get brighter, but I mostly use it indoors, so it's not too big of a problem. This is great for professional and academic work, especially since it comes with 16GB of RAM, and you can even game on it if you want to. It's not going to give you 4k at 120 FPS, but it can manage on low graphics settings. Overall, this is a great product, and I don't think you'd be disappointed if you decided to take one home! 

Great choice! The timing was perfect when I recieved this offer... My wife's laptop had just died and I had given her one that did not have the touch-screen. The poor thing struggled mightily with the non-touch screen. I wouod look over and she would be whacking on the screen and getting frusturated because nothing was happening. I must have reminded her at least five times that the screen on this one was not going to work... She was so used to having the rtouch-screen that was just operating out of habit. Fast forward to this model and suffice it to say, she is much happier! I'm not going to get into tech specifics as thagt inpformation is readily availble from multiple sources. But I will say that this particular model is fast, efficient, and versitle. It can be iused as a laptop, tablet, or tent mode. As far as quality, in typical HP fashion, it's very good build quality. Setup was as expected, typical Windows. This is my tyhird experience with Copilot+, and I must admit, it is far and away my preferred AI application. Take your time and enljoy playing with it. End of the day, this is a great choice.

This laptop is fun to use and carry around. Perfect for the on-the-go creator, producer, or writer. With AI built into the software, it makes solitaire brainstorming a little easier while maintaining a multitask ridden lifestyle. This laptop has an upgraded Intel processor, which causes faster response time when searching or inputting data. Flipping the laptop into a tablet is always a plus in terms of function versatility. The 14 inch screen is highly responsive and performs at an impressive 2K resolution. There are built in programs that advocate for editors and media creators to express and support their vision. I have Concerns about battery life. On one charge it holds for a good 8-10 hours. However after a week or so the charge hasn't been holding the charge for the same amount. Also while in laptop mode it gets uncomfortably hot in my lap. I can only use it on a desk. But in tablet mode it's fine. All in all I'm happy with the laptop. I look forward to using AI to power my creativity.

This small laptop is perfect for home use, light gaming, and my two preteen daughters are already using it for school work and play. It charges quickly and holds a charge for a good while. The flip feature to use it as a tablet is fantastic. The touch screen is responsive and smooth when using either a pen or a finger. Although I was disappointed that a pen was not included. The screen is bright and antireflective. I have really enjoyed using this in tablet mode like a a-frame to have a mobile tv that's larger than an average tablet. The only thing I thing I don't really is the speakers do not sound very good in this A-frame configuration. They sound very good for such a small laptop in regular laptop mode, and they sound good in tablet mode. But set up they way I like to stand it, they don't sound good at all. Other than those two small gripes (lack of an included pen and sound in a certain configuration), This laptop is a perfect at home of on the go computer for light to medium duty work.

I've been looking for a new laptop that I can take when I mentor at a local Robotics group. It needs to have decent processing power, touchscreen, long battery life, non-proprietary charging, and HDMI port. This HP Omnibook X Flip 14 fit the bill quite nicely. Picking up this laptop, it's got a little bit of weight at nearly 3.5 pounds. On the left side, you have a USB-A port, and HDMI port and two USB-C ports. Having the physical HDMI port built in saves me from having to bring a dongle/adapter with me wherever I go. On the right side, there is an audio jack and another USB-A port. Overall decent amount of ports. Processing power is granted by an AMD Ryzen AI 5 340 which is paired up with Radeon 840M graphics. That gives this machine 6 cores and ability for 12 threads. It has plenty of horsepower to be used as a programming PC. It comes with 16 GB of RAM which is a decent amount of RAM for most uses these days. I would shy away from any lower amount of RAM these days. Unfortunately, the RAM is not upgradeable on this PC. I found the service manual and it doesn't mention any memory replacement options. The storage is rather minimal for my needs. 512 GB of SSD on an NVMe drive. Fortunately, this storage is replaceable. There is only one M.2 slot so if you are upgrading and want to keep the OS or contents of your drive, you'll have to get an adapter and do some work. I've done this before so I have the adapter, I'm just waiting for the pricing to come back down on a 2TB drive. I've had laptops in the past that had 2 M.2 slots that made upgrading easy. Otherwise a modern external SSD is another great option. The screen is a 14" touchscreen with a resolution of 1920 x 1200. What's more is that it has a 360 degree hinge, so you have the flexibility to flip the hinge from a normal laptop format all the way to a tablet style. The hinge is pretty solid and holds at the angle you set. This is important to me because there are sometimes we have to set up our playing field with exact dimensions and having a tablet style format is helpful to be able to zoom in on specifications and pan around the official gameplay documents. The display is nice and bright. It's rated at 400 nits. Battery life has been fantastic. It's rated for 14 hours of mixed use. So far in my week of testing, it's been sipping at the battery. It has a fast charge feature that gives you 0-50% charge in 30 minutes. Charging is done via a USB-C which is really important to me. Where I mentor, there are about a dozen laptops to use and there are three formats: barrel connectors, proprietary square (that almost looks like a USB port) and USB-C. The team prefers to use the USB-C computers because we can easily buy 65W adapters without having to stick to a particular manufacturer. The trackpad is just over 3" tall and just under 5" wide. So it's a decent size. The keyboard does not include a numpad. But the keys are somewhat larger than I expected. These days, all laptops are coming with about 50 NPU TOPS which gives you a decent amount of local AI processing power. This is plenty to run Windows Copilot. HP also has their HP AI Companion (Beta). The HP AI Companion does need you to sign in with an HP account though. I've been looking at the whole package of this HP Omnibook X Flip 14. The only place I'm disappointed is the non-upgradeable memory. I've been seeing a trend laptops not allowing memory upgrades for a couple years now, so it is not surprising. I think the included 16 GB of RAM is plenty for a vast majority of users. Otherwise, this laptop is going to be a great fit for my use.

Absolutely love the computer. Works very well for everything I need in college. It is good for light gaming! 4 stars because after light use for about a month a key started to stick.

Overall I really enjoy my laptop it’s very silk and slim. It’s also very convenient to take anywhere very light weight. Excited to try all the new features and settings.