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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,049.99

Customer reviews

Rating 4.7 out of 5 stars with 760 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 760 reviews
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when on sale. Intel and 1TB, good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. However the touch pad is too wide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the engg student.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Bought it for engg student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. The guy who sold it was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop at an amazing price. Will recommend others as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop - denied exchange

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited Best Buy 2 days after the 14 day return due to a small dent on the laptop I purchased. Had not opened the product until that day. However, I was refused an exchange of my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good experience. Salesperson and installer were great. I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wroth for $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter liked the laptop, overall she is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the laptop its nice and fast and it is perfect for college

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JeanM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay laptop. I am not impressed by its battery life. I am not impressed by its screen display.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the BIG keys on the keyboard. Tried an HP product this time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haver had any issues thus far. In not a fan of the keys. They're too smooth & i loose my typing placement. Other than that, i like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and comfortable to work for some long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked perfectly - Very quick and responsive. Love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No easy, intuitive way to transfer old computer (Windows 10) set up and files. Also, no Microsoft programs (Word, Excel, PowerPoint, Outlook) that I had previously purchased were n the computer or apparently transferable from the old computer to the new computer. Other than that, it appears to be running okay.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice small laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it a week. I like that the screen folds down almost flat. I wish it were a bit lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during the Memorial Day sale and got an awesome deal!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I want to win the $400 gift card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this item 100% to any of my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the product. It looks classy and stylish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    14" HP Laptop I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis 14" Laptop was too slow for recovery of info & pictures. So I traded it in to get the a faster laptop in 16" for almost the same price.

    No, I would not recommend this to a friend