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Customer Ratings & Reviews

Your price for this item is $799.00
The comparable value price is $1,049.99

Customer reviews

Rating 4.8 out of 5 stars with 618 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 618 reviews
  • Rated 3 out of 5 stars

    14" HP Laptop I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis 14" Laptop was too slow for recovery of info & pictures. So I traded it in to get the a faster laptop in 16" for almost the same price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and comfortable to work for some long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the BIG keys on the keyboard. Tried an HP product this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked perfectly - Very quick and responsive. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during the Memorial Day sale and got an awesome deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice small laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it a week. I like that the screen folds down almost flat. I wish it were a bit lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the product. It looks classy and stylish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop - denied exchange

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited Best Buy 2 days after the 14 day return due to a small dent on the laptop I purchased. Had not opened the product until that day. However, I was refused an exchange of my new laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, I will definitely suggest this one, great for usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the money. Great for schooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for the buck. Build quality seems great. Should be a good computer for our student.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First time Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for my needs, for what it's worth. I wish it was a little faster.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking laptop, still need to learn how to use it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    İt is not the best but it is good for the price I would recommed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Suffers from bad light bleed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks of this laptop. It is as fast as expected with an Intel Ultra 7. However, the screen suffers from really bad light bleed, especially noticeable when using an app or website with a dark background. There is absolutely no reason why in 2025 a laptop that has an MSRP of over $1K would suffer from light bleed. As much as I like the looks, big keys and the 2-in-1 form factor, I am returning it tomorrow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bleeding SCREEN after 1-2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it, 1-2 months later got “bleeding screen” I need to take it back and see if they can fix it/ refund it because it went out so quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game went out Chargers so I couldn’t use it. They should’ve let me know they were coming without no charges. You know I just spent another $30.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update takes a long time, had to wait over an hour for update to finish, then had to manually change date and time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Reject me a replacement Best Buy Credit Card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really upset because I did applied for renewal Best Buy Credit Card because I lost it. The seller found my name on it. One week they sent a letter they rejected me to get a replace Best Buy card. I wish to return the lap computer back and I willl look other store, they will offer me the match price and plus 25% plus get new card up to $1,000

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger keys now that we are getting older. The speed in which it downloads is so much faster than I imagined. I also like the lightness of the computer. Easy to carry and that it flips over and you can use it like a phone is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok the computer is nice blue color ok would buy again

    No, I would not recommend this to a friend