Customer Ratings & Reviews

Good bang for the buck. Build quality seems great. Should be a good computer for our student.

Good enough for my needs, for what it's worth. I wish it was a little faster.

Nice looking laptop, still need to learn how to use it

İt is not the best but it is good for the price I would recommed

I love the looks of this laptop. It is as fast as expected with an Intel Ultra 7. However, the screen suffers from really bad light bleed, especially noticeable when using an app or website with a dark background. There is absolutely no reason why in 2025 a laptop that has an MSRP of over $1K would suffer from light bleed. As much as I like the looks, big keys and the 2-in-1 form factor, I am returning it tomorrow.

Got it, 1-2 months later got “bleeding screen” I need to take it back and see if they can fix it/ refund it because it went out so quick.

I recommend this item 100% to any of my friends and family

Game went out Chargers so I couldn’t use it. They should’ve let me know they were coming without no charges. You know I just spent another $30.

Update takes a long time, had to wait over an hour for update to finish, then had to manually change date and time

I really upset because I did applied for renewal Best Buy Credit Card because I lost it. The seller found my name on it. One week they sent a letter they rejected me to get a replace Best Buy card. I wish to return the lap computer back and I willl look other store, they will offer me the match price and plus 25% plus get new card up to $1,000

HP Just installed without my request a bunch of pop ups that are blocking my ability to work. It's taken a half hour to uninstall it. I WILL NOT BUY HP LAPTOPS AGAIN BECAUSE OF THIS

Love the larger keys now that we are getting older. The speed in which it downloads is so much faster than I imagined. I also like the lightness of the computer. Easy to carry and that it flips over and you can use it like a phone is great.

ok the computer is nice blue color ok would buy again

I have already filled out 2 reviews concerning my laptop purchase. It’s ridiculous that you are contacting me again! Ridiculous because it’s obvious to me that no one must be reading or using these reviews for any positive purposes.

Recieved a damaged product, the track pad was bent! It was a gift for my sister in India! And now I can't even return it!

I have only had this a few days and already getting a power failure. Now back to exchange assuming they dont give me issues.

Display was not working. Really bad product - I do not recommend this.

I did the research on lots of different models and decided on the HP. Its small size and sleek design caught my eye. It’s perfect for my needs and runs seamlessly! It has a beautiful clear display. It’s fast, portable and has enough room for all my pictures, music and crafting ideas!!

The laptop works great and looks fantastic! It has a solid metal body, runs fast, and I haven’t encountered any issues while using it for work or casual gaming (CS, Rocket League). I really like that it has an HDMI port, so I can easily connect it to my monitors without needing any additional adapters. The touchpad and keyboard both feel comfortable to use. The only thing I miss is a fingerprint reader, since face recognition doesn’t always work well when I’m wearing glasses or in low light. Overall, it’s a great laptop and I’m very happy with the purchase.

Great buy, for money spent, fast, great battery life and display