Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $859.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.8 out of 5 stars with 822 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 822 reviews
  • Rated 5 out of 5 stars

    Great laptop for college

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to using in college! Long battery life, solid touchscreen, fast processing. Great for regular use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. I have had no issues. It has plenty of space for storage. The touch screen works really well especially with pens that have the stylus on the end of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast server light weight and overall an excellent laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth a buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the performance, the colour of laptop is fabulous. Screen is good. Keypad keys are the not great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC !! compact and easy to carry! Screen is fantastic. My husband is very pleased with this gifr!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied so far. It looks and feels even better than in pictures. The battery life is great, as is the screen brightness. I’m a fan of Windows 11 so far after coming from a Windows 10 product. Copilot sounded a little gimmicky to me at first, but I’m starting to find it useful as a built-in AI software. I’m actually pretty curious to explore more ways to use it. I like the keyboard, but it can take some getting used to (as with any). I wish the trackpad was a little stiffer, but it’s still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. I have used it for work and it works very well. The staff at best buy worked with me to install two programs are very compatent in there jobs very polite and made sure every thing is right with the computer. Thank you Best Buy and staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop at low price!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop at an affordable price. I am happy for Bestbuy associate for their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is well built for students. The performance is smooth and easily shifts to a tab once folded completely. It's an upgrade to it's older model. It's completely worth the price range it is in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great; heavy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, fast, long lasting battery, but a bit heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning the awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing, small and lightweight it is perfect for moving and running around with ease. Fast charging and easy to access everything including I would buy again and would recommend this laptop to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant Screen, Great Performance,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen display is excellent, the processor speed is good for home/home office use, and the laptop is versatile. The only thing is that, as with most HP laptops its slightly on the heavy side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size laptop for traveling on business! Memory and storage are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for a Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has been powerful and efficient. I enjoy the vivid colors on the screen and the fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome laptop for everyday use and more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very great lighweight and easy to use. A lot of great features, easy to use and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good lightweight laptop. Good for office applications, games and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop--the reviews were correct

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for about a month. Performance is great. Screen is very bright. Does everything I need it to do. I looked at several laptops prior to purchasing this one. A big reason were the reviews. They weren't wrong. Probably going to buy another to replace my wife's computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not really the best value on the market.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is very good with some decent limitations. Because the iGPU is an intel it has some software limitations that Intel has been releasing quite a few driver updates to make most games playable on 1080P low to medium settings. This is their top of the line iGPU as well. The problem is that it will reserve up to 8 Gigs of RAM for a system that is already at the minimum anyone should buy anyway. Even when an eGPU is connected to the device, it still reserves 4 Gigs of RAM for the iGPU and that's just poor memory management honestly. The build quality, typing, and screen quality all match the MacBook Air and the efficiency is close enough that it makes this viable as an alternative to the Apple if you want better gaming and x86 compatibility. I returned it due to the reserved 4 Gigs of RAM for the GPU at all times, but you might like it. If you're using it for basic tasks and just need long battery life, you'll likely love it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good lap top. My wife loves it, she uses it for her small business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop when on Sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop, nice keyboard and definately nice looking. Doesn't come with a pen however. Sometimes it has problems with the trackpad, when you're trying to left click it right clicks. However, overall good laptop. No performance issues for general office work. Would recommend for office work, school, and other light tasks.

    I would recommend this to a friend